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Jojo Crossen Location
New York, NY, US
Jojo Crossen Work
Director of Consumer Experience – Americas | Wholesale, E-commerce and Department Stores @ (July 2026 - Present)
Director Client Experience and Retail Performance- Americas @ (September 2023 - December 2025)
Director Retail Operations, Inventory Management and Aftersales @ (July 2016 - July 2023)
Flagship Store Director @ (October 2014 - June 2016)
Director of Inventory Control and Business Operations @ (July 2008 - April 2014)
Jojo Crossen Education
Kean University
Bachelor of Arts - BA (Business Administration and Management, General)
Jojo Crossen Skills
Apparel
Assortment
Attention to Detail
Build Strong Relationships
Business Acumen
Business Analysis
Business Development
Business Relationship Management
Business Strategy
Client Experience
Coaching
Communication
Community Engagement & Brand Building
Compliance Training
Coordinating Events
Creative Solutions
Critical Thinking
Cross-Functional Collaboration
Customer Experience
Customer Loyalty & Retention
Customer Relationship Management (CRM)
Customer-Focused Selling
Cycle Counting
Daily Operations Management
Department Budgeting
Driving Results
Employee Training
Executive Coaching
Expense Management
Fashion
Financial Results
Fine Jewelry
Global Collaboration & Stakeholder Alignment
Handle Multiple Projects
Hiring
Identifying New Opportunities
Inspiration
Internal Audit
Inventory Control
Inventory Management
Leadership
Leadership Development
Logistic Operations
Logistics
Long-term Vision
Loss Prevention
Luxury
Management
Merchandise Planning
Merchandising
Multi-Unit Management
New Store Openings
Omni Channel Logistics
Omni channel fulfillment
Omni-Channel Operations & Fulfillment
Operational Efficiency
Operational Excellence
Operational Strategy
Operations Management
Organizational Leadership
P&L
People Management
Performance Metrics
Performance Motivation
Physical Inventory
Presentations
Problem Solving
Product Management
Profit
Relationship Building
Relationship Development
Retail
Retail Sales
Revenue Cycle Management
Sales Operations
Sales Performance
Sales Strategy
Service Center
Shrinkage
Skilled Multi-tasker
Sourcing
Store Management
Store Operations
Strategic Planning
Strategic Thinking
Strategy
Strategy Implementation
Succession Planning
Team Building
Team Leadership
Team Leadership & Staff Development
Team Motivation
Team Performance Optimization
Teamwork
Training and Development (HR)
Trend Analysis
Vendor Relations
Visual Merchandising
Warehouse Management
consolidation Management
Distribution Center Operations
Sales
Project Management
GAP
Operations
Public Speaking
Marketing
Financial Analysis
Customer Engagement
Jojo Crossen Summary
Jojo Crossen, based in New York, NY, US, is currently a Director of Consumer Experience – Americas | Wholesale, E-commerce and Department Stores at Gabriel & Co.. Jojo Crossen brings experience from previous roles at Grown Brilliance, Hermès, Gap Inc./ Gap and Bergdorf Goodman. Jojo Crossen holds a Bachelor of Arts - BA in Business Administration and Management, General @ Kean University. With a robust skill set that includes Apparel, Assortment, Attention to Detail, Build Strong Relationships, Business Acumen and more. Jojo Crossen has 2 emails and 1 mobile phone numbers on RocketReach.
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