Johnny O'Kane Email
Principal Platform Consultant - Digital Contact Center @ Allstate Northern Ireland
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Johnny O'Kane Location
- Belfast, GB
Johnny O'Kane Work
- Principal Platform Consultant - Digital Contact Center @ (October 2023 - Present)
- Senior Voice Solution Design Lead @ (July 2022 - October 2023)
- Senior Product Owner, Intelligent Voice - Innovation and Strategy @ (December 2019 - July 2022)
- Voice Engineer - Senior Technician and Product Owner @ (November 2015 - December 2019)
- Voice Architect @ (August 2010 - November 2015)
- Voice Consultant @ (January 2004 - August 2010)
- Technical Consultant @ (December 2005 - July 2010)
- Senior Developer - Voice Team @ (January 2003 - December 2005)
Johnny O'Kane Education
- Ulster University
BSc Hons (Computing Science)
1997-2001
Johnny O'Kane Skills
- Telecommunications
- Solution Architecture
- Avaya
- Integration
- Enterprise Architecture
- Software Development
- VoIP
- Disaster Recovery
- Cisco Technologies
- SDLC
- Call Center
- Cisco Call Manager
- Unix
- CTI
- IVR
- Vendor Management
- ITIL
- Microsoft SQL Server
- SOA
- Data Center
- IT Strategy
- TCP/IP
- Visio
- Agile Methodologies
- Requirements Gathering
- Product Management
- Agile
- RESTful WebServices
- Information Technology
- Technology
- Services
Johnny O'Kane Summary
- Johnny O'Kane, based in Belfast, GB, is currently a Principal Platform Consultant - Digital Contact Center at Allstate Northern Ireland. Johnny O'Kane brings experience from previous roles at Allstate Northern Ireland. Johnny O'Kane holds a 1997 - 2001 BSc Hons in Computing Science @ Ulster University. With a robust skill set that includes Telecommunications, Solution Architecture, Avaya, Integration, Enterprise Architecture and more. Johnny O'Kane has 2 emails on RocketReach.
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