Johnny O'Kane Email
Principal Platform Consultant - Digital Contact Center @ Allstate Northern Ireland
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Johnny O'Kane Location
- Belfast, GB
Johnny O'Kane Work
- 2023 -now Principal Platform Consultant - Digital Contact Center @
- 2022 -2023 Senior Voice Solution Design Lead @
- 2019 -2022 Senior Product Owner, Intelligent Voice - Innovation and Strategy @
- 2015 -2019 Voice Engineer - Senior Technician and Product Owner @
- 2010 -2015 Voice Architect @
- 2004 -2010 Voice Consultant @
- 2005 -2010 Technical Consultant @
- 2003 -2005 Senior Developer - Voice Team @
Johnny O'Kane Education
- Ulster University
BSc Hons (Computing Science)
1997-2001
Johnny O'Kane Skills
- Telecommunications
- Solution Architecture
- Avaya
- Integration
- Enterprise Architecture
- Software Development
- VoIP
- Disaster Recovery
- Cisco Technologies
- SDLC
- Call Center
- Cisco Call Manager
- Unix
- CTI
- IVR
- Vendor Management
- ITIL
- Microsoft SQL Server
- SOA
- Data Center
- IT Strategy
- TCP/IP
- Visio
- Agile Methodologies
- Requirements Gathering
- Product Management
- Agile
- RESTful WebServices
- Information Technology
- Technology
- Services
Johnny O'Kane Summary
- Johnny O'Kane, based in Belfast, GB, is currently a Principal Platform Consultant - Digital Contact Center at Allstate Northern Ireland. Johnny O'Kane brings experience from previous roles at Allstate Northern Ireland. Johnny O'Kane holds a 1997 - 2001 BSc Hons in Computing Science @ Ulster University. With a robust skill set that includes Telecommunications, Solution Architecture, Avaya, Integration, Enterprise Architecture and more. Johnny O'Kane has 2 emails on RocketReach.
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