Johnny L. Email
Product Manager @ Legal & General
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Johnny L. Location
- Blackwood, GB
Johnny L. Work
- 2022 -now Product Manager @
- 2021 -2022 Product Owner @
- 2016 -2022 IT Delivery Team Manager @
- 2015 -2016 Release Manager (secondment) @
- 2013 -2015 Release Analyst @
- 2011 -2013 Technology Incident Management Manager @
- 2009 -2011 Response Systems Manager - Incident Management @ T-Mobile UK
- 2006 -2009 Response Coordinator - Incident Management @ T-Mobile UK
- 2005 -2006 Technical, Data and Multimedia Support @ T-Mobile UK
- 2002 -2005 Customer Management Team Coordinator @ T-Mobile UK
- 2002 -2002 Customer Service Advisor @ T-Mobile UK
Johnny L. Education
- Cyfarthyr High School
GSCE and A-Level
1994-2002
Johnny L. Skills
- Team Leadership
- Service Desk
- Agile Methodologies
- ITIL
- Vendor Management
- Call Centers
- Stakeholder Management
- Problem Management
- IT Operations
- Testing
- Change Management
- Technical Support
- Sales
- Team Management
- PRINCE2
- Project Delivery
- Incident Management
- Project Management
- Call Center
- ITIL Certified
- Troubleshooting
- Sla
- Contact Centers
- Genesys
- Networking
- IT Service Management
- Mobile Communications
- Telecommunications
- Service Management
- Service Improvement
- Customer Experience
- Business Analysis
- IT Management
- ITIL v3 Foundations Certified
- Microsoft Office
- Service Delivery
- Outsourcing
- Management
Johnny L. Summary
- Johnny L., based in Blackwood, GB, is currently a Product Manager at Legal & General. Johnny L. brings experience from previous roles at Admiral Group Plc. Johnny L. holds a 1994 - 2002 GSCE and A-Level @ Cyfarthyr High School. With a robust skill set that includes Team Leadership, Service Desk, Agile Methodologies, ITIL, Vendor Management and more. Johnny L. has 2 emails on RocketReach.
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