Senior Business Analyst @ (December 2013 - November 2019)
Program Support Analyst @ (March 2009 - December 2013)
Document Analyst @ (January 2008 - January 2009)
Johnny Kwan Education
University of Toronto School of Continuing Studies
(Business)
2017-2017
L'Amoreaux Collegiate Institute
Johnny Kwan Skills
Telecommunications
Customer Experience
Business Analysis
PMO
Business Case
Software Documentation
Project Governance
Project Delivery
Technical Support
Wireless
Computer Repair
Computer Support
Information Technology
Troubleshooting
Vendor Management
Service Delivery
Account Management
Call Centers
Cross-functional Team Leadership
CRM
Mobile Devices
Customer Retention
Musician
Salesforce.com Administration
Salesforce.com
Team Leadership
Contact Centers
Cross Functional Team Leadership
Johnny Kwan Summary
Johnny Kwan, based in Canada, is currently a Salesforce CPQ Specialist at Rogers Communications. Johnny Kwan brings experience from previous roles at Rogers Communications and Computershare Canada. Johnny Kwan holds a 2017 - 2017 University of Toronto School of Continuing Studies. With a robust skill set that includes Telecommunications, Customer Experience, Business Analysis, PMO, Business Case and more. Johnny Kwan has 3 emails and 2 mobile phone numbers on RocketReach.
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