2022 -
2022 Customer Service Supervisor @ Connect America Lifeline
2017 -
2022 Call Center Supervisor @
2015 -
2016 Call Center Supervisor @
2014 -
2015 Quality Assurance Coordinator @
2001 -
2014 Care Manager @
John Yim Education
Framingham high school
Diploma
1990
-
1994
John Yim Skills
Leadership
Team Building
Account Management
Sales Operations
Customer Satisfaction
Troubleshooting
Healthcare
Process Improvement
Medical Devices
Strategic Planning
Cross Functional Team Building
Case Management
Program Management
Cross Functional Team Leadership
Training
Managed Care
Customer Service
Business Process Improvement
Management
Project Management
Coaching
Call Centers
Medicaid
Hospitals
John Yim Summary
John Yim, based in Hopkinton, MA, US, is currently a Contact Center Supervisor at UHealthSolutions. John Yim brings experience from previous roles at Connect America Lifeline, UHealthSolutions, Middlesex Savings Bank and Mapfre. John Yim holds a 1990 - 1994 Diploma @ Framingham high school. With a robust skill set that includes Leadership, Team Building, Account Management, Sales Operations, Customer Satisfaction and more. John Yim has 1 emails and 1 mobile phone numbers on RocketReach.
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