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John Y. Location
Plano, TX, US
John Y. Work
Technical Support Manager @ (October 2023 - Present)
Program Manager Partner Support @ (January 2023 - September 2023)
Member Support Team Lead Hardware and Software @ (August 2021 - January 2023)
Service Recovery Specialist @ (August 2020 - August 2021)
Member Support Associate Hardware and Software @ (May 2020 - August 2020)
Prepared Foods Team Member @ (May 2019 - April 2020)
Restaurant Supervisor @ First Course Kitchen (March 2018 - May 2019)
Alarm Dispatch @ (October 2017 - March 2018)
Assistant Branch Manager @ (May 2015 - May 2017)
John Y. Education
Dallas College
Incomplete (PSYCHOLOGY)
2011-2012
Le Cordon Bleu College of Culinary Arts
Culinary degree (Culinary Arts/Chef Training)
John Y. Skills
Account Management
Active Listening
Analytical Skills
Business Process Improvement
Business Process Outsourcing (BPO)
Coaching
Contact Centers
Culinary Skills
Customer Service
Data Entry
Driving Results
Emergency dispatch
Employee Training
Escalation Resolution
Food Safety
Google Sheets
High Pressure Environment
Inventory Management
Jira
KPI Dashboards
Kitchen Management
Logistics Management
Partner Relationship Management
Performance Management
Performance Reviews
Profit & Loss Management
Project Management
Project Planning
Python (Programming Language)
Quality Control
Real-time Monitoring
Reporting & Analysis
SQL
Salesforce CRM
Scheduling
Skilled Multi-tasker
Social Media Marketing
Statistics
Strategic Planning
Strategic Planning for Growth
Subject Matter Experts
Supervisory Skills
Team Coordination
Team Leadership
Team Management
Team Motivation
Technical Support
Time Management
Tourism
Troubleshooting
Zendesk
John Y. Summary
John Y., based in Plano, TX, US, is currently a Technical Support Manager at Tabit - Restaurant Technologies. John Y. brings experience from previous roles at Peloton Interactive. John Y. holds a 2011 - 2012 Incomplete in PSYCHOLOGY @ Dallas College. With a robust skill set that includes Account Management, Active Listening, Analytical Skills, Business Process Improvement, Business Process Outsourcing (BPO) and more. John Y. has 1 emails on RocketReach.
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