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John Xue Location
Harrow, GB
John Xue Work
IT infrastructure and support engineer @ (January 2023 - Present)
Information Technology Support Engineer @ (January 2022 - December 2022)
Artist @ (June 2017 - September 2017)
John Xue Education
Kingston University
Master's degree (games design, 3D modelling)
2018-2020
Brunel University of London
Bachelor of Arts - BA (Games design)
2015-2018
John Xue Skills
2nd Line IT Support
Access Points
Active Directory
Adobe Creative Suite
Adobe Photoshop
Artificial Intelligence (AI)
Asset Management
Audio Visual (AV) Systems
Azure Infrastructure as a Service (IaaS)
Barracuda Spam Filter
Bitdefender Endpoint Protection
CCTV Installation
CCTV Monitoring
Cloud Computing
Cloud Services
Cognito Form
Communication
Compliance Auditing
Customer Service
Cybersecurity
Desk Top Support
Desktop Computers
Desktop Support
Device Management
Domain Name System (DNS)
Ellucian Colleague ERP
Help Desk Support
Hyper-V
IT Hardware Support
IT Management
IT Operations
IT Service Management
ITIL
ITIL Process Implementation
Infrastructure Projects
Internet Protocol Suite (TCP/IP)
Interpersonal Skills
Mac
MacOS
Microsoft 365
Microsoft Azure
Microsoft Entra ID
Microsoft Exchange
Microsoft Intune
Microsoft Office
Microsoft OneDrive
Microsoft Power Apps
Migration Projects
Mobile Devices
Network-Attached Storage (NAS)
Networking
Office 365
Office 365 Administration
PaperCut printing server
Project Management
Remote Desktop
Remote User Support
Risk Assessment
Salto door system
Service Desk
Service-Level Agreements (SLA)
SharePoint
SharePoint Administration
Squarespace
Student Information System
Technical Support
Ticketing Systems
Transmission Control Protocol (TCP)
Troubleshooting
Unifi
Windows
Windows 10
Windows 11
Windows Server
Zapier
Zoho CRM
Zoho Desk
John Xue Summary
John Xue, based in Harrow, GB, is currently a IT infrastructure and support engineer at London School of Theology. John Xue brings experience from previous roles at London School of Theology and Octopus 8 Studios. John Xue holds a 2018 - 2020 Master's degree in games design, 3D modelling @ Kingston University. With a robust skill set that includes 2nd Line IT Support, Access Points, Active Directory, Adobe Creative Suite, Adobe Photoshop and more. John Xue has 1 emails on RocketReach.
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