Vice President, Head of Customer Success @ (December 2020 - February 2024)
Sr. Director, Product Success, Security Operations Business Unit @ (October 2017 - December 2020)
Sr. Director, Critical Accounts and Customer Escalation @ (May 2016 - October 2017)
Customer Engagement at Scale @ (September 2014 - April 2016)
Mission Critical Incident Management @ (October 2011 - August 2014)
Director, Partner Management and Global Service Logistics @ (October 2008 - October 2011)
Senior Manager, Global Service Logistics @ (July 2004 - October 2008)
Sales Operations Manager @ (August 2004 - August 2005)
Engineering OEM Relationship Manager @ (July 2002 - July 2004)
Information Technology Operations Program Manager @ (June 2001 - July 2002)
John Wolfe Education
United States Naval Academy
Bachelor of Science (Mathematics)
Santa Clara University
Master of Business Administration (Marketing, Finance, and International Business)
John Wolfe Skills
Cloud Computing
Contract Negotiation
Strategic Partnerships
Customer Management
Team Leadership
Customer Engagement
Strategic Planning
Operations Management
Vendor Management
Supply Chain
Leadership
Cross Functional Team Leadership
Integration
CRM
Sales Operations
Business Development
Strategy
Testing
Start Ups
Product Development
Training
Program Management
Veterans
Outsourcing
Product Lifecycle Management
Telecommunications
Customer Relationship Management Crm
Business Process Improvement
Partner Management
Metrics
Process Improvement
P&l Management
SDLC
Software as a Service Saas
Enterprise Software
Military
Microsoft Office
Management
Executive Management
Customer Relationship Management
Software as a Service
John Wolfe Summary
John Wolfe, based in Sunnyvale, CA, US, is currently a Vice President, Critical Incident Center Escalations at Salesforce. John Wolfe brings experience from previous roles at Illumio, ServiceNow and Salesforce. John Wolfe holds a Bachelor of Science in Mathematics @ United States Naval Academy. With a robust skill set that includes Cloud Computing, Contract Negotiation, Strategic Partnerships, Customer Management, Team Leadership and more. John Wolfe has 3 emails and 1 mobile phone numbers on RocketReach.
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