Senior Lead Global Ireland @ (November 2021 - March 2023)
Director, Service Desk @ (January 1999 - November 2021)
Duty Manager @ Alexander Hotel (January 1996 - January 1998)
John Weldon Education
The Open University 2010-2016
Dublin Business School 2013-2014
Technological University Dublin 1991-1995
Tramore CBS 1986-1991
John Weldon Skills
Service Desk Management
ITIL Process
Call Center Architecture
Change Management
Incident Management
ITIL
Vendor Management
Call Centers
Problem Management
Process Improvement
Requirements Gathering
Service Desk
Avaya
Lotus Notes
Mutual Funds
Business Analysis
Service Delivery
Configuration Management
Management
Active Directory
ITIL v3 Foundations Certified
IT Management
Team Leadership
SDLC
IT Strategy
Project Management
Sales
Leadership
Microsoft Office
Help Desk Support
Technical Support
Outages
John Weldon Summary
John Weldon, based in Kilkenny, IE, is currently a Infrastructure Workplace Manager at Allianz Technology. John Weldon brings experience from previous roles at Allianz Technology, Shopify, Sun Life Financial and Alexander Hotel. John Weldon holds a 2010 - 2016 The Open University. With a robust skill set that includes Service Desk Management, ITIL Process, Call Center Architecture, Change Management, Incident Management and more. John Weldon has 2 emails on RocketReach.
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