John Waugh Email & Phone Number

Principal Managing Partner, Education and Government @ Workday

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John Waugh Location

San Diego, CA, US

John Waugh Work

Principal Managing Partner, Education and Government @ (August 2023 - Present)
Senior Principal Customer Success Manager, Higher Education @ (January 2015 - August 2023)
Senior Client Relationship Manager @ (January 2014 - January 2015)
Senior Director, Client Relationship Management @ (October 2012 - January 2014)
Director, Product Management @ (January 2011 - January 2012)
Portfolio Manager, Technology Services @ (January 2009 - January 2011)
Manager, Client Training and Professional Services @ (January 2005 - May 2009)
Senior Technical Consultant, Professional Services @ (January 1997 - January 2005)

John Waugh Education

University of Maryland Global Campus
Graduate Certificate (Distance Education)
1999-2003
California State University, Fullerton
American Studies
1993-1995
Florida State University
Bachelor of Arts (Creative Writing)
1989-1993

John Waugh Skills

AI Adoption
AI-Assisted Workflows
Academic Advising
Account Management
Analytics
Artificial Intelligence (AI)
Business Analysis
Business Development
Business Intelligence
Business Process
Business Process Improvement
Business Relationship Management
CRM
Change Management
Consulting
Customer Engagement
Customer Relationship Management (CRM)
Customer Service Management
Customer Success
Data Analysis
ERP
ERP Implementations
Educational Technology
Enterprise Architecture
Higher Education
IT Service Management
IT Strategy
ITIL
Instructional Design
Large Language Models (LLM)
Leadership
Learning Management Systems
Microsoft Excel
P&L Oversight
Product Launch
Product Management
Profit Maximization
Project Management
Project Portfolio Management
Prompt Engineering
Requirements Analysis
SAAS
Sales
Salesforce
Salesforce.com
ServiceNow
Software Implementation
Software as a Service (SaaS)
Staff Management
Strategic Planning
Training
Value Realization
Workday
Strategic Enrollment Management
E-Learning
CRM Integration
Market Analysis
SIS
Customer Service
Microsoft SQL Server
Responsibility
End Users
Software Lifecycle
Graphics
Margin Improvement
Microsoft Word
Implementation Services
Product Customization
Distance Learning
Strategic Services
Sametime
Profit
ColdFusion
Migrating
Training and Development
Florida
Program Management Professional
Datatel
Offerings
System
Repeatable
Customization
Product Marketing
Finance
Organizational Restructuring
Adoption
Operations
Programmers
University Park
Envision
Reporting
SharePoint
Macromedia
Requirements Gathering
Program Management
Subject Matter Experts
Webct
PMI
Integration Strategies
Technical Services
Oracle
Client Training
Process Improvement
Portfolio Management
Customer Satisfaction
Project
Budgets
Delivery
Design
Analysis
Training Programs
Monitors
Business Services
Stakeholders
Market Share
Portals
Data Conversion
WebEx
Serving
Robust
Directing
Flash
New Market
Assessment
Demographics
New Services
System Architecture
Art
Document Creation
Portfolio
Business Strategy
Software Deployment
Customer Relationship Management Crm
Return on Investment
Integration
Drug Delivery
Technical Training
P&l
Cost
Philosophy
ASP.NET
HTML
Writing
Minneapolis
Programming
English
Adobe Connect
Visionary
Strategy
User Interaction
E Learning
Management
Blackboard
Internal Audit
Moodle
Adobe Acrobat
Applications
Revenue
Programming Languages
Methodology
Databases
Fairfax
Classroom Training
Contractual Agreements
Savvy
Evaluation
Incubation
Synchronous
Conferences
UniData
Cultural Anthropology
Rollout
Webinars
New Business Development
CMS
American Studies
JavaScript
Evangelist
Conceptual Modeling
Kirkpatrick
Teaching
Instruction
Customer Relationship Management

John Waugh Summary

John Waugh, based in San Diego, CA, US, is currently a Principal Managing Partner, Education and Government at Workday. John Waugh brings experience from previous roles at Workday, University of California, Office of the President, University of Maryland University College and InsideTrack. John Waugh holds a 1999 - 2003 Graduate Certificate in Distance Education @ University of Maryland Global Campus. With a robust skill set that includes AI Adoption, AI-Assisted Workflows , Academic Advising, Account Management, Analytics and more. John Waugh has 2 emails and 3 mobile phone numbers on RocketReach.