John Watkinson Email & Phone Number
Senior Solution Engineer @ Amplix
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John Watkinson Location
- Indianapolis, IN, US
John Watkinson Work
- Senior Solution Engineer @ (July 2024 - Present)
- AVP, Workforce Strategy and Support @ (November 2022 - June 2024)
- Principal Solutions Consultant and Strategic Demo Specialist @ (April 2022 - November 2022)
- Sr. Workforce Management Consultant @ (February 2017 - November 2022)
- Senior WFM Sales Consultant @ (August 2016 - February 2017)
- Senior WFO Sales Consultant @ (October 2006 - August 2016)
- Call Center Manager @ (January 2005 - October 2006)
- Regional Service Level Manager @ (January 2000 - January 2005)
- Workforce Manager @ (January 1996 - January 2000)
- Analyst @ (January 1996 - January 2000)
John Watkinson Skills
- Natural Language Processing (NLP)
- Project Leadership
- Microsoft Dynamics
- Call Center Administration
- Architecture
- Client Presentation
- Product Demonstration
- Genesys Cloud
- Best Practices
- Remote Workforce Management
- Contact Center Management
- WFS
- Business Strategy
- Insurance
- Critical Thinking
- Customer Service Operations
- Customer Retention
- Operational Efficiency
- Corporate Financial Reporting
- Contact Center Operations
- Software Industry
- Communication
- Analytical Skills
- Budgeting
- Call Center
- Contact Centers
- Workforce Management
- Customer Experience
- Vendor Management
- IVR
- Process Improvement
- VoIP
- Telecommunications
- Unified Communications
- ACD
- Professional Mentoring
- Customer Satisfaction
- Call Centers
- Telephony
- Training
- Quality Assurance
- CRM
- Strategic Planning
- SIP
- Solution Selling
- Professional Services
- Managed Services
- Cloud Computing
- Enterprise Software
- Outsourcing
- Unified Messaging
- IP
- Hosted Services
- Lync
- Sales
- Avaya
- Inbound Marketing
- Video Conferencing
- Leadership
- Consulting
- Speech Recognition
- SIP Trunking
- CTI
- Call Logging
- Genesys
- Direct Sales
- Strategic Partnerships
- Management
- Pre-sales
- Sales Process
- Project Management
- Salesforce.com
- SaaS
- Customer Relationship Management (CRM)
- Microsoft Excel
- Customer Relationship Management Crm
- SQL
- Pre Sales
- Team Building
- Troubleshooting
- Customer Relationship Management
John Watkinson Summary
- John Watkinson, based in Indianapolis, IN, US, is currently a Senior Solution Engineer at Amplix. John Watkinson brings experience from previous roles at Molina Healthcare, Avtex Solutions and inContact. With a robust skill set that includes Natural Language Processing (NLP), Project Leadership, Microsoft Dynamics, Call Center Administration, Architecture and more. John Watkinson has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Amplix Employees
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Vice President Enterprise Solutions
Florida, United States
Adam Park
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Middletown, NJ, US
Peter Somers
Vice President of Sales
Boston, MA, US
Rick Bansal
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Dan Gill
Chief Executive Officer
Norwood, MA, US
Dylan Pure
Chief Operating Officer and Head of M and A
Denver, CO, US
Adam Rennert
President
Newport Beach, CA, US
Linda O'Neill
VP, Sales Enablement
Boston, MA, US
Michael Gang
VP, Enterprise Sales
New York, NY, US
Chris Checksfield
VP Sales, Principal
Boston, MA, US
Jeffrey King
VP of Sales - Mid-Market and Enterprise CX and IT Services
Charlotte, NC, US
Scott McKinney
VP Enterprise Sales
Middletown, NJ, US
Shawn Cordner
Chief Marketing Officer
Dresher, PA, US
Jeff Liberman
EVP, Technology Specialists
Franklin, MA, US
Michael Dolloff
EVP Sales and Account Management
Portland, OR, US
Stanton Smith
VP, CX Consulting and Solution Engineering
Preston, ID, US
David Sullivan
Chief Financial Officer
Boston, MA, US
Deidre Braga
Executive Vice President Client Success
Boston, MA, US
Jon Diorio
SVP of Enterprise Sales
Boston, MA, US
Ryan Berg
VP, Enterprise Sales
Cleveland, OH, US
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