2006 -
2012 Quality Assurance and Sales Ops Specialist I @
2002 -
2006 Business Customer Service and Administrator @
2001 -
2002 Senior Business Service Operations Associate @
1995 -
1999 Senior Airman and Supply logistics @
John Wallace Education
Strayer College
(Computer and Information Sciences, General)
1993
-
1994
John Wallace Skills
Salesforce.com
Sales Support Tools
Customer Retention
Rate Analysis
CDMA
Troubleshooting
Telecommunications
Vendor Management
Team Leadership
Operations Management
Program Management
Training
Customer Service
Pricing And Product Expertise
Fdt
Technical Support
Management
Military Logistics
Ticket Managment
Wireless
Mobile Devices
Call Centers
Analysis
Billing Systems
Ensemble
Visio
Business Analysis
SharePoint
Process Improvement
CRM
Workforce Management
Access
IT Management
Business Process Improvement
Forecasting
Project Management
SDLC
Project Planning
Performance Management
Crystal Reports
Call Center
Debit Cards
Credit Cards
Strategy
Business Intelligence
Contact Centers
Avaya Products
John Wallace Summary
John Wallace, based in Dallas, GA, US, is currently a Assoc Client Service Advisor at Fiserv. John Wallace brings experience from previous roles at American Cybersystems and Sprint. John Wallace holds a 1993 - 1994 Strayer College. With a robust skill set that includes Salesforce.com, Sales Support Tools, Customer Retention, Rate Analysis, CDMA and more. John Wallace has 2 emails and 1 mobile phone numbers on RocketReach.
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