John Velgakis Email
Business Performance Manager @ NM Insurance
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John Velgakis Location
- Melbourne, VIC, AU
John Velgakis Work
- Business Performance Manager @ (May 2026 - Present)
- Enterprise Program Manager @ (September 2024 - May 2026)
- Claims Service Manager @ (December 2023 - August 2024)
- Various roles @ Various (October 2022 - November 2023)
- Head of Insurance Operations @ Eric Insurance Limited (April 2022 - August 2022)
- Continuous Improvement Lead @ Eric Insurance Limited (June 2017 - August 2022)
- Operations Developer @ Eric Insurance Limited (July 2016 - June 2017)
- Operations Manager @ Eric Insurance Limited (April 2015 - July 2016)
- Underwriting Operations Specialist @ (March 2014 - July 2014)
- Senior Manager, SME Underwriting Service Centre @ (April 2012 - February 2014)
- Manager, Claims Document Management Project @ (December 2011 - April 2012)
- Claims Operations Manager @ (June 2011 - December 2011)
- Team Manager - Total Loss, Salvage, Investigations, Gap Claims @ (February 2011 - June 2011)
- Claims Motor Manager – Phone Team and Lodgements @ (December 2007 - February 2011)
- Claims Services Team Manager – Total Loss, Salvage, Investigations, Recoveries @ (September 2007 - December 2007)
- Claims Team Manager – Investigations, Total Loss @ (August 2006 - September 2007)
- Investigations Coordinator @ (September 2002 - August 2006)
- Investigations Coordinator @ (October 2000 - September 2002)
- Claims Officer - Telstra Fleet @ (September 1998 - September 2000)
- Claims Associate @ (July 1996 - September 1998)
- Claims Officer @ (September 1994 - July 1996)
- Claims Officer @ (January 1990 - December 1993)
John Velgakis Education
- Monash Secondary College
John Velgakis Skills
- AI Agents
- Artificial Intelligence for Business
- Business Process Improvement
- Call Centers
- Change Management
- Claim
- Claim Investigation
- Claims Handling
- Claims Management
- Commercial Insurance
- Commercial Lines
- Critical Thinking
- Customer Experience
- General Insurance
- Generative AI
- Insurance
- Insurance Fraud
- Interpersonal Skills
- Leadership
- Legal Compliance
- Mentoring
- Operational Efficiency
- Problem Solving
- Process Improvement
- Project Management
- Recoveries
- Relationship Management
- Risk Management
- Stakeholder Management
- Team Building
- Team Leadership
- Underwriting
John Velgakis Summary
- John Velgakis, based in Melbourne, VIC, AU, is currently a Business Performance Manager at NM Insurance. John Velgakis brings experience from previous roles at Club Marine Insurance, Various and Eric Insurance Limited. John Velgakis holds a Monash Secondary College. With a robust skill set that includes AI Agents, Artificial Intelligence for Business, Business Process Improvement, Call Centers, Change Management and more. John Velgakis has 1 emails on RocketReach.
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