Service and Support Specialist @ (September 2012 - February 2019)
Customer Experience Manager @ Michaels Arts and Crafts (September 2011 - September 2012)
Jewelry Sales Consultant @ (June 2010 - September 2011)
John Umstott Education
Marana High School
John Umstott Skills
Creative Problem Solving
Databases
Computer Repair
Technical Documentation
Scripting
Operating Systems
Application Support
IT Escalation
Documentation
Customer Support
Written Communication
Software Support
Analytical Skills
Product Support
Product Service
Knowledge Acquisition
Critical Thinking
Attention to Detail
System Administration
System Maintenance
Mac
Information Technology
Help Desk Support
Communication
Technical Assistance
Software as a Service (SaaS)
IT Consulting
IT Hardware Support
Computer Hardware
Networking
Problem Solving
Customer Service
Technical Support
Team Management
Department Stores
Retail
Sales
Employee Training
Leadership
Time Management
Teamwork
Customer Satisfaction
Training
Call Centers
Troubleshooting
Customer Experience
SaaS
Management
Microsoft Office
Microsoft Excel
John Umstott Summary
John Umstott, based in Burnsville, MN, US, is currently a Agency Technology Specialist at MassMutual Central U.S.. John Umstott brings experience from previous roles at Umstott Computer Services, Intuit, Michaels Arts and Crafts and jcpenney. John Umstott holds a Marana High School. With a robust skill set that includes Creative Problem Solving, Databases, Computer Repair, Technical Documentation, Scripting and more. John Umstott has 2 emails and 2 mobile phone numbers on RocketReach.
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