2014 -now Technical Support Team Lead: Multiple Teams @
2016 -now Team Lead - Hardware Asset and Vendor Management @
2007 -2016 Team Lead Workstation Support Services @
2002 -2007 Desktop Support Technician @
1999 -2002 Customer Support (Help Desk) Analyst @
1998 -1998 Microsoft Access Database Progammer @ City of Edmonton
1995 -1997 Computer Sales Associate @
John Tweddle Education
Grant Macewan College
Diploma (Microcomputer Specialist)
1997-1999
University of Alberta
Bachelor of Arts (B.A.) (Political Science and Government)
1990-1994
University of Alberta
Bachelor of Arts - BA (Political Science and Government)
1990-1994
John Tweddle Skills
Leadership
IT Strategy
Systems Analysis
PowerPoint
Windows Server
Help Desk Support
Requirements Analysis
Public Speaking
SharePoint
Active Directory
Computer Hardware
ITIL
Windows
Teaching
Troubleshooting
Business Analysis
English
Software Documentation
Vendor Management
Team Leadership
System Administration
Process Improvement
Visio
Strategic Planning
Outlook
Microsoft Office
Microsoft Word
Enterprise Architecture
Microsoft Excel
Business Process
Change Management
IT Management
Disaster Recovery
Customer Service
Technical Support
Business Process Improvement
Budgets
Requirements Gathering
Project Management
Research
Security
Call Centers
Integration
Hardware
Access
IT Service Management
Databases
John Tweddle Summary
John Tweddle, based in Edmonton, AB, CA, is currently a Team Lead - Desktop at Capital Power. John Tweddle brings experience from previous roles at Wipro Limited Canada, Wipro Technologies Canada and ATCO I-Tek. John Tweddle holds a 1997 - 1999 Diploma in Microcomputer Specialist @ Grant Macewan College. With a robust skill set that includes Leadership, IT Strategy, Systems Analysis, PowerPoint, Windows Server and more. John Tweddle has 1 emails on RocketReach.
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