John Tucci Email & Phone Number
Director Of Operations Customer Experience @ Optimum
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John Tucci Location
- Bellmore, NY, US
John Tucci Work
- 2022 -now Director Of Operations Customer Experience @
- 2018 -2022 Call Center Operations Manager @
- 2016 -2017 Command Center Manager (Workforce Manager) @
- 2008 -2016 Call Center Manager and Interim Call Center Director @
- 2007 -2008 Technical Training Manager @
- 2006 -2007 Workforce supervisor @
- 2002 -2006 Administrative Supervisor @
- 2001 -2002 Lead Technician @
- 1999 -2001 Second Levele Network Support @
- 1994 -1998 Research Technician @
John Tucci Education
- THE CHUBB INSTITUTE
Diploma in Network Engineering and Data Communications (Diploma in Network Engineering and Data Communications)
1998-1999 - York College of Pennsylvania
BS (Biology)
1986-1991 - York College of Pennsylvania
(Biology/Biological Sciences, General)
1986-1991 - York College of Pennsylvania
Bachelor of Science (Biology/Biological Sciences, General)
1991
John Tucci Skills
- Call Center Development
- Team Building
- Excellent Motivator
- Contact Centers
- Customer Satisfaction
- Cabling
- Business Analysis
- CRM
- Staffing
- BMC Remedy
- Team Leadership
- Strong Written and Oral Skills
- Call Centers
- Customer Service
- Call Center
- Broadband
- Account Management
- Organized and Works Well With Subordinate's
- Experienced in Project Management
- Avaya
- His Efforts Have Resulted In Numerous J.D. Power Awards
- Personal Ownership And Accountability For Results
John Tucci Summary
- John Tucci, based in Bellmore, NY, US, is currently a Director Of Operations Customer Experience at Optimum. John Tucci brings experience from previous roles at Charter Communications, Altice USA and Cablevision. John Tucci holds a 1998 - 1999 Diploma in Network Engineering and Data Communications in Diploma in Network Engineering and Data Communications @ THE CHUBB INSTITUTE. With a robust skill set that includes Call Center Development, Team Building, Excellent Motivator, Contact Centers, Customer Satisfaction and more. John Tucci has 3 emails and 5 mobile phone numbers on RocketReach.
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