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John Truscott Location
Boston, MA, US
John Truscott Work
2023 -now Manager, ServiceNow Development @
2021 -2023 IT Service Management Practice Lead and Business Process Consultant @
2015 -2019 IT Director, Service Management @
2010 -2015 Director, End User Services @
2007 -2010 Manager, IS End User Servies @
John Truscott Education
Utah Valley University
BS (Business Management)
1997-1999
John Truscott Skills
Cross-functional Team Leadership
IT Service Management
Process Improvement
Technical Support
Business Process Improvement
Management
Help Desk Support
Vendor Management
Project Management
Integration
Software Documentation
Access
Requirements Analysis
Service Desk
Visio
IT Management
Business Analysis
SharePoint
Certified HDI Support Certer Director
Certified HDI Support Center Manager
Strategy
IT Strategy
Enterprise Software
ITIL
Information Technology
Microsoft Office
Active Directory
User Experience
Microsoft Excel
Strategic Planning
CSS
Cross Functional Team Leadership
Services
John Truscott Summary
John Truscott, based in Boston, MA, US, is currently a Manager, ServiceNow Development at MathWorks. John Truscott brings experience from previous roles at Acorio, an NTT DATA Company, Medtronic, plc and Covidien, plc. John Truscott holds a 1997 - 1999 BS in Business Management @ Utah Valley University. With a robust skill set that includes Cross-functional Team Leadership, IT Service Management, Process Improvement, Technical Support, Business Process Improvement and more. John Truscott has 2 emails on RocketReach.
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