John Tonka Email
Head of Customer Relationship Management @ Smartwebng
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John Tonka Location
- Nigeria
John Tonka Work
- Head of Customer Relationship Management @ (August 2021 - Present)
- Customer Service Representative @ Smartweb Nig LTD (September 2018 - October 2022)
- Software Developer @ (June 2017 - January 2020)
John Tonka Education
- university of jos 2008-2014
John Tonka Skills
- Communication
- Communication Training
- Conflict Management
- Customer Satisfaction
- Customer Service
- Customer Service Representatives
- Data Entry
- Defining Requirements
- General Administration
- Job Skills
- KPI Reporting
- Knowledge Acquisition
- Management
- Negotiation
- Oral Communication
- Organization Skills
- Phone Etiquette
- Phone Manner
- Problem Solving
- Root Cause
- Root Cause Analysis
- Scope Management
- Service-Level Agreements (SLA)
- Software Updates
- Stressful Situations
- Support Services
- Teamwork
- Training
- Troubleshooting
- User Experience (UX)
John Tonka Summary
- John Tonka, based in Nigeria, is currently a Head of Customer Relationship Management at Smartwebng. John Tonka brings experience from previous roles at Smartweb Nig LTD and nHub. John Tonka holds a 2008 - 2014 university of jos. With a robust skill set that includes Communication, Communication Training, Conflict Management, Customer Satisfaction, Customer Service and more. John Tonka has 1 emails on RocketReach.
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