John Tomczak Email
Customer Service Supervisor @ Util-Assist Inc.
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John Tomczak Location
- Toronto, ON, CA
John Tomczak Work
- Customer Service Supervisor @ (June 2014 - Present)
- Customer Service Manager @ (March 2012 - July 2013)
- Owner @ Libra Quality Products Ltd. (February 2011 - March 2012)
- Contact Centre Manager @ Virtual Agent Services (October 2006 - December 2010)
- Account Manager @ (August 1998 - July 2005)
John Tomczak Education
- University of Toronto
Honours BA (History, Political Science)
John Tomczak Skills
- Workforce Management
- Call Center
- Strategic Planning
- Customer Service
- Coaching
- Customer Relations
- Hiring
- Outsourcing
- Account Management
- Team Building
- Team Leadership
- Contact Centre
- Customer Experience
- Quality Assurance
- Budgeting
- Negotiation
- Operations Management
- Planning
- Avaya
- Excel
- Performance Management
- Word
- Microsoft Office
- Mentoring
- Team Management
- Employee Engagement
- Problem Solving
- Client Services
- Employee Relations
- Leadership Development
- Inbound
- Contact Centers
- Call Centers
- Recruiting
- CRM
- Training
- Customer Retention
- Inbound Marketing
- Budgets
- Project Planning
- Management
- Process Improvement
- Business Process Improvement
John Tomczak Summary
- John Tomczak, based in Toronto, ON, CA, is currently a Customer Service Supervisor at Util-Assist Inc.. John Tomczak brings experience from previous roles at CBRE, Libra Quality Products Ltd., Virtual Agent Services and BMO Financial Group. John Tomczak holds a Honours BA in History, Political Science @ University of Toronto. With a robust skill set that includes Workforce Management, Call Center, Strategic Planning, Customer Service, Coaching and more. John Tomczak has 2 emails on RocketReach.
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