John Thomas Email & Phone Number
Director of Ride Success @ Ride Health
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John Thomas Location
- Greensboro, NC, US
John Thomas Work
- Director of Ride Success @ (May 2023 - Present)
- Director Service Operations @ Maestro Health (June 2016 - May 2023)
- Customer Service Operations Director @ (May 2015 - February 2016)
- Director of Operations @ (August 2013 - October 2014)
- Sr Project Manager @ (June 2011 - August 2013)
- East Region Call Operations Director @ (July 2006 - May 2010)
- Business Manager @ (April 2005 - June 2006)
- Contact Center Manager @ (April 2002 - April 2005)
- Team Leader TSC and Customer Focused Sales @ (January 1995 - February 2002)
John Thomas Education
- Greensboro College
B.S (Business Administration and Economics)
1999
John Thomas Skills
- Account Management
- Analytical Skills
- Business Analysis
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Strategy
- CRM
- Change Management
- Coaching
- Communication
- Complaint Management
- Contact Center Management
- Contact Centers
- Continuous Improvement
- Critical Thinking
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Employee Engagement
- Executive Coaching
- Financial Services
- Five9
- Genesys
- Healthcare
- Labor and Employment Law
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Operations Management
- Organizational Leadership
- Pipkins
- Problem Solving
- Process Improvement
- Project Management
- Regulatory Compliance
- Ring Central
- Sales
- Six Sigma Green Belt
- Strategic Thinking
- Strategy
- Team Building
- Team Leadership
- Teamwork
- Training
- Transportation
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Vendor Management
- Workforce Management
John Thomas Summary
- John Thomas, based in Greensboro, NC, US, is currently a Director of Ride Success at Ride Health. John Thomas brings experience from previous roles at Maestro Health, Bluestem Brands and Universal American. John Thomas holds a B.S in Business Administration and Economics @ Greensboro College. With a robust skill set that includes Account Management, Analytical Skills, Business Analysis, Business Process Improvement, Business Process Outsourcing (BPO) and more. John Thomas has 1 emails and 2 mobile phone numbers on RocketReach.
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Top Ride Health Employees
Jason Jenkins
Director, Client Success
Denver, CO, US
Amy Reicher
Director of Compliance
Chicago, IL, US
Ashley Nelson
VP of Product Experience and Solutions
United States
Karen Shifferd
Client Success Manager
Livonia, MI, US
Billy Reardon
Transportation Network Account Manager
Hartford, CT, US
Chris Robertson
Ride Success Quality and Training Manager
Orlando, FL, US
Alex Whitt
Software Developer
Columbus, OH, US
Brian C.
Software Engineer
Tempe, AZ, US
James W.
Director of Network Operations
Houston, TX, US
Ryan Morehead
Ride Operations Team Lead
Orange, OH, US
Ashley Plyler
Network Specialist
Roanoke Rapids, NC, US
Madelyn Coppley
Vice President Operations
Lexington, NC, US
John Thomas
Director of Ride Success
Greensboro, NC, US
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