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John Tham Location
Singapore
John Tham Work
Investor and Career Coach @ Freelance (April 2025 - Present)
Director of Customer Service for ASIA @ (April 2021 - April 2023)
Interim Site Leader, Customer Service Bangalore @ (October 2019 - May 2020)
Site Leader and Managing Director, Malaysia and Chennai @ (July 2015 - October 2019)
Managing Director, Global Operations, Malaysia @ (September 2011 - September 2015)
Director, Risk Operations APAC @ (November 2008 - August 2011)
Head of CS and Merchant Ops @ QB Pte Ltd (renamed as PaymentLink Pte Ltd) (January 2003 - January 2006)
Head of Credit Services @ (April 1985 - December 2002)
John Tham Education
University of South Australia
Victoria School (Singapore)
John Tham Skills
Analytical Skills
Business Development
Business Process Outsourcing (BPO)
Business Strategy
Call Center Development
Call Centers
Cards
Change Management
Contact Centers
Contactless Payments
Credit Cards
Credit Risk
Cross-functional Team Leadership
Cultural Diversity
Customer Experience
Customer Relations
Customer Service
E-commerce
Electronic Payments
Executive Management
Executive Visibility
FinTech
Financial Transaction Processing
Integration
Leadership
Leadership Development
Management
Management Consulting
Merchant Services
Mobile Payments
Operations
Operations Management
Organizational Reengineering
Outsourcing
Outsourcing Management
Payment Card Processing
Payment Systems
Payments
Performance Improvement
Problem Solving
Process Migration
Process Transformation
Product Management
Project Management
Risk Management
Service Delivery
Startups
Strategic Partnerships
Strategy
Vendor Management
John Tham Summary
John Tham, based in Singapore, is currently a Investor and Career Coach at Freelance. John Tham brings experience from previous roles at StockX and PayPal. John Tham holds a University of South Australia. With a robust skill set that includes Analytical Skills, Business Development, Business Process Outsourcing (BPO), Business Strategy, Call Center Development and more. John Tham has 1 emails on RocketReach.
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