Intune Support Engineer @ (April 2024 - February 2025)
Support Engineer @ Microsoft (Contract – Insight Global) (January 2024 - January 2025)
Addigy MDM Specialist @ (September 2023 - April 2024)
IT Regional Specialists @ (June 2023 - September 2023)
System Administrator @ (November 2022 - September 2023)
Mac and MDM Administrator @ (February 2023 - June 2023)
Support Specialist II @ Williams-Sonoma (Photon Infotech) (November 2022 - June 2023)
IT Field Senior Associate @ (October 2022 - October 2022)
Jamf Engineer and macOS Level 2 Analyst @ (June 2022 - August 2022)
Application Engineer @ (June 2022 - August 2022)
Level II Service Desk Technician @ (January 2021 - July 2022)
Service Desk Technician @ Electric.ai (January 2021 - May 2022)
System Administrator and Executive IT Engineer @ (September 2018 - January 2021)
System Engineer @ (September 2018 - January 2021)
System Administrator @ (January 2017 - January 2021)
IT Technical Specialists II (Deskside) @ ServiceMaster (September 2017 - September 2018)
Information Technology Technical Specialist @ ServiceMaster (September 2017 - September 2018)
IT Technical Specialists II (Mobility) (Contract for ServiceMaster) @ TEKsystems (May 2017 - September 2017)
Store Manager @ (December 2015 - May 2017)
Tier 1 Tech Support @ (May 2015 - December 2015)
Customer Support Specialist (Tier 1 Tech Support) @ (July 2014 - March 2015)
Store Manager @ Gamexchange (October 2013 - October 2014)
Computer and Tablet Department Lead @ (November 2011 - July 2013)
Sales Associate @ (July 2010 - January 2012)
John Taylor Education
Ridgeway High
High school Diploma (General Studies)
2008-2012
Ridgeway High School
John Taylor Skills
ADE
Active Directory
Amazon Web Services (AWS)
Apple Certified
Apple Software
Application Deployment
Audio Visual (AV) Systems
Bash
Cellular Communications
Cisco VPN
Citrix
Citrix XenApp
Cloud
Cloud Applications
Coaching
Communication
Computer Hardware
Computer Science
ConnectWise Manage
Customer Experience
Customer Satisfaction
Customer Service
Describe cloud concepts
Endpoint Security
Entra
Fundamentals
Gaming
Hard Drives
Hardware Deployments
Hyper-V
IT Integration
Inductors
Information Technology
Internet Networking
Ivanti
JAMF
Jamf Certified Tech
Konica Minolta
LAN-WAN
MDM
Mac
Mac Systems
Managed Services
Management
Microsoft
Microsoft Azure
Microsoft Endpoint Configuration Manager
Microsoft Exchange
Microsoft Intune
Microsoft Office
Microsoft Products
Mobile Device Management
Mobile Devices
Networking
Office 365
Papercut
Powershell
Printer Support
Project Management
Python (Programming Language)
RCA
Scripting
Security
Servers
Service-Level Agreements (SLA)
Slack
Soti
Store Management
System Administration
Systems Management
Team Management
Technical Support
Training
Troubleshooting
Unix Administration
Virtual Private Network (VPN)
WiFi
Windows
Windows 10
Windows 7
Zoom
iOS
John Taylor Summary
John Taylor, based in Memphis, TN, US, is currently a IT Technician Tier II | Endpoint Engineering Lead at Tate Computer Systems. John Taylor brings experience from previous roles at ITONYX (formerly Tate Computer Systems), DivergeIT, Microsoft Intune and Microsoft (Contract – Insight Global). John Taylor holds a 2008 - 2012 High school Diploma in General Studies @ Ridgeway High. With a robust skill set that includes ADE, Active Directory, Amazon Web Services (AWS), Apple Certified, Apple Software and more. John Taylor has 1 emails on RocketReach.
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