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John T. Location
Calabarzon, Philippines
John T. Work
Project Consultant @ (January 2024 - Present)
Concierge Specialist @ (May 2021 - December 2025)
Senior Quality Assurance Specialist @ (May 2017 - October 2025)
Technical Support Specialist @ (October 2021 - May 2024)
Team Leader @ (June 2019 - June 2023)
Customer Service Representative @ (January 2022 - June 2022)
Customer Support Specialist @ (October 2021 - February 2022)
Phone Banking Officer @ (March 2016 - May 2017)
Senior Customer Service Representative @ (November 2014 - February 2016)
Customer Service Representative @ (August 2014 - November 2014)
Customer Service Representative @ (March 2012 - August 2014)
John T. Education
Polytechnic University of the Philippines
Bachelor's degree (Civil Drafting and Civil Engineering CAD/CADD)
2009-2012
CAVITE NATIONAL SCIENCE HIGH SCHOOL
Secondary (Valedictorian)
2005-2009
Bautista Elementary School
Primary (Valedictorian)
John T. Skills
Chat
Client Follow-Up
Coaching
Complaint Investigations
Complaint Management
Compliance Management
Concierge Services
Customer Escalation Management
Customer Retention
Customer Satisfaction
Decision-Making
Elementor
Email
Email Marketing
Expertise in handling international account with exceptional customer service.
Guest Experience
Hospitality Service
HubSpot Sales Hub
Jira
Online Support
Online Travel
Order Management
Order Processing
Quality Assurance
Regulatory Compliance
Sales Processes
Service Delivery
Shopify
Team Leadership
Technical Support
Travel Arrangements
Travel Management
Wedding Planning
WordPress
Zendesk
John T. Summary
John T., based in Calabarzon, Philippines, is currently a Project Consultant at ATOM Modular. John T. brings experience from previous roles at Destify, VGW, Birdsy and Hammer Corp. John T. holds a 2009 - 2012 Bachelor's degree in Civil Drafting and Civil Engineering CAD/CADD @ Polytechnic University of the Philippines. With a robust skill set that includes Chat, Client Follow-Up, Coaching, Complaint Investigations, Complaint Management and more.
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