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John Sukumarai Work
Product Support Technician @ (July 2021 - Present)
Technical Support Expert @ Convergys (June 2021 - December 2022)
Operations Manager @ Golden Water Harvest (July 2019 - July 2021)
Internal Helpdesk Support @ (February 2016 - January 2017)
Internal IT Helpdesk Support @ (October 2015 - February 2016)
Internal Helpdesk Support @ (October 2014 - October 2015)
Specialized Service Desk Support @ (October 2013 - October 2014)
Protection Services Agent @ (October 2012 - September 2013)
Service Desk Analyst @ (July 2011 - September 2012)
Shift Supervisor @ (June 2010 - September 2011)
Technical Helpdesk Executive @ (October 2009 - June 2010)
John Sukumarai Education
SM Taman SEA
Pass/Non-gradable (Liberal Arts and Sciences, General Studies and Humanities)
1994-1998
John Sukumarai Skills
Project Management
Telecommunications
Networking
Troubleshooting
Management
Technical Support
Customer Service
IT Service Management
Incident Management
Hardware Diagnostics
Computer Hardware Installation
Enterprise Software
Software Installation
Supervisory Skills
Call Monitoring
Scorecard Management
Active Directory Experience
Microsoft Office
Training & Development
Risk Management
John Sukumarai Summary
John Sukumarai, is currently a Product Support Technician at PGi. John Sukumarai brings experience from previous roles at Convergys, Golden Water Harvest and Kelly Services. John Sukumarai holds a 1994 - 1998 Pass/Non-gradable in Liberal Arts and Sciences, General Studies and Humanities @ SM Taman SEA. With a robust skill set that includes Project Management, Telecommunications, Networking, Troubleshooting, Management and more. John Sukumarai has 2 emails on RocketReach.
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