John Straker Email
Senior Escalation Account Director @ F5
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John Straker Location
- West Byfleet, GB
John Straker Work
- 2024 - now Senior Escalation Account Director @ F5
- 2015 - now Incident Manager @ F5 Networks
- 2018 - 2024 Escalation Account Director @ F5 Networks
- 2014 - 2015 Lead Service Delivery Manager @
- 2014 - 2014 Service Quality Manager @
- 2011 - 2013 Enterprise Relations Support Manager, EMEA @
- 2008 - 2011 Premium Service Manager, EMEA @
- 2007 - 2008 Enterprise Support Account Manager, EMEA @
- 2004 - 2006 Partner Support Manager, EMEA @
- 2000 - 2004 Enterprise Support Manager, EMEA @
- 2000 - 2000 1st Line Technical Support Engineer, UK @ Remedy Corporation
- 1997 - 2000 Divisional Quality Manager, UK @ CMG UK Ltd
- 1996 - 1997 International Quality Consultant, EMEA @ Informix Software Ltd
- 1993 - 1996 Quality Consultant, UK @ Informix Software Ltd
- 1991 - 1993 Business Development Consultant, UK @ Informix Software Ltd
- 1990 - 1991 Special Projects Consultant, UK @ Informix Software Ltd
- 1988 - 1990 Supervisor, OA Technical Support, UK @ Informix Software Ltd
- 1981 - 1988 Data Processing Department @ Booker Health Foods
John Straker Education
- Fullbrook Sixth Form College
A Level (Eng.Drawing, Computer Studies)
1979 - 1981 - Fullbrook Secondary School
GCSE Level (Mathematics, Chemistry, Technical Drawing, Geography, Accounts)
1974 - 1979 - Ottershaw Boarding School 1976 - 1977
- New Haw Grange Junior School 1971 - 1974
- New Haw Grange Infants 1968 - 1971
John Straker Skills
- Strong Leadership skills / people management skills
- Enterprise support account management
- IT Consultancy & Training
- Maintenance Management
- Quality Management
- ISO 9001 Certification for Software & Services
- Quality Auditing
- ITIL v3 Foundations Certified
- IT Service Management
- Account Management
- Enterprise Support
- Training
- Software
- Management
- Blackberry
- Mobile Communications
- CRM
- Technical Support
- Partner Management
- Leadership
- 7 Habits for Managers
- Situational Leadership
- Enterprise Software
- BMC Remedy
- ITIL
- Incident Management
- Cloud Computing
- Pre-sales
- Troubleshooting
- Professional Services
- Team Management
- Blackberry Enterprise Server
- Virtualization
- Integration
- Service Management
- Customer Satisfaction
- Service Delivery
- Strategy
- Business Process
- Project Planning
- Data Center
- Project Management
- SaaS
- Business Development
- Business Process Improvement
- Mobile Devices
- Customer Experience
- Vendor Management
- Mobile Technology
- Managed Services
- Strong leadership skills
- Quality Systems
- Tickit
- It Consultancy and Training
- ISO
- Iso 9001 Certification for Software and Services
- Engineering
- Sales
- Systems Management
- Business Strategy
- People Management Skills
- Research
- Pre Sales
- SQL
- Iso 9000
John Straker Summary
- John Straker, based in West Byfleet, GB, is currently a Senior Escalation Account Director at F5. John Straker brings experience from previous roles at F5 Networks, BMC Software and Microsoft. John Straker holds a 1979 - 1981 A Level in Eng.Drawing, Computer Studies @ Fullbrook Sixth Form College. With a robust skill set that includes Strong Leadership skills / people management skills, Enterprise support account management, IT Consultancy & Training, Maintenance Management, Quality Management and more. John Straker has 2 emails on RocketReach.
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