John Starling Email & Phone Number
Director, Workforce Optimization @ KM2 Solutions
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John Starling Location
- Asheville, NC, US
John Starling Work
- 2020 -now Director, Workforce Optimization @
- 2016 -2020 Client Services Manager @ BMI Global-OMS
- 2016 -2016 Director, Contact Center Support @
- 2015 -2016 Director, Fulfillment Support @
- 2013 -2015 Command Center Director @
- 2011 -2013 Command Center Manager @ Guthy|Renker Fulfillment Services
- 2009 -2011 Workforce Manager @ Guthy-Renker Fulfillment Services
John Starling Education
- University of North Carolina at Asheville
(Music Technology)
2001-2004 - Appalachian State University
Bachelor of Science (B.S.) (History)
1995-1998
John Starling Skills
- Call Centers
- Call Center
- Process Improvement
- Workforce Management
- Project Management
- Business Process Improvement
- Team Leadership
- Vendor Management
- CRM
- Management
- Operations Management
- Program Management
- Customer Satisfaction
- Business Analysis
- Outsourcing
- Cross-functional Team Leadership
- Leadership
- Customer Experience
- Quality Assurance
- Team Building
- Customer Relationship Management (CRM)
- Contact Centers
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Customer Relationship Management
John Starling Summary
- John Starling, based in Asheville, NC, US, is currently a Director, Workforce Optimization at KM2 Solutions. John Starling brings experience from previous roles at BMI Global-OMS, OceanX, LLC, Guthy|Renker and Guthy-Renker. John Starling holds a 2001 - 2004 University of North Carolina at Asheville. With a robust skill set that includes Call Centers, Call Center, Process Improvement, Workforce Management, Project Management and more. John Starling has 1 emails and 2 mobile phone numbers on RocketReach.
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John Starling
Director, Workforce Optimization
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