John st Germain Email & Phone Number
Senior Manager, Workforce Planning @ Walmart
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John st Germain Location
- Rancho Palos Verdes, CA, US
John st Germain Work
- 2024 -now Senior Manager, Workforce Planning @
- 2015 -2024 Vice President, Workforce Operations and Reporting @
- 2013 -2015 Director, Workforce Operations @
- 2000 -2013 Senior Vice President, Workforce and Site Operations @
- 1999 -2000 Workforce Manager @
John st Germain Education
- Grand Canyon University
Bachelor of Science (B.S.) (Accounting)
John st Germain Skills
- eWFM
- Contact Center Strategy
- Call Center Development
- Contact Center Operations
- Workforce Planning
- Human Capital Management
- Capital Management
- Business Development
- Operations Management
- Training
- Analytics
- Timelines
- Service Levels
- Sequencing
- Key Performance Indicators
- Communication
- Coaching & Mentoring
- Annual Planning
- Analytical Skills
- Workforce Management
- Call Centers
- Capacity Planning
- Leadership
- Process Improvement
- Credit Cards
- Resource Management
- Vendor Management
- Risk Management
- Contact Centers
- Process Scheduler
- Relationship Management
- Banking
- Service Delivery
- Business Process Improvement
- Outsourcing
- Forecasting
- Scheduling
- Workforce Operations
- BPO
- Six Sigma
- Third Party Relationships
- Management
- Business Analysis
- Wellness
- Cards
- Sales
- Data Analysis
- Fitness
- Operations
- Credit
John st Germain Summary
- John st Germain, based in Rancho Palos Verdes, CA, US, is currently a Senior Manager, Workforce Planning at Walmart. John st Germain brings experience from previous roles at BODi, Waste Management, Bank of America and Liberty Mutual Insurance. John st Germain holds a Bachelor of Science (B.S.) in Accounting @ Grand Canyon University. With a robust skill set that includes eWFM, Contact Center Strategy, Call Center Development, Contact Center Operations, Workforce Planning and more. John st Germain has 1 emails and 1 mobile phone numbers on RocketReach.
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