John Soto Email & Phone Number

Call Center Technology Manager @ Southwest Airlines

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John Soto Location

Carrollton, TX, US

John Soto Work

Call Center Technology Manager @ (March 2016 - Present)
Information Technology Consultant @ (September 2013 - March 2016)
information technology consultant @ Independent - Self Employed (January 2013 - September 2013)
Chief Operating Officer and IT Director @ Wirevibe (September 2011 - December 2012)
Sr. Vice President @ (October 2003 - September 2011)
IT Consultant @ (July 2003 - October 2003)
IT Lead @ (November 1997 - July 2003)
Seargent @ (June 1988 - March 1995)

John Soto Education

DeVry Institute of Technology
Computer Information Systems
1995-1997

John Soto Skills

Agile & Waterfall Methodologies
Agile Application Development
Agile Methodolgy
Agile Methodologies
Agile Project Management
Agile Testing
Analysis
Business Analysis
Business Strategy
Collections
Competitive Analysis
Credit Cards
Cross-functional Team Leadership
Enterprise Architecture
Goal-oriented individual with strong leadership capabilities
IT Management
IT Outsourcing
IT Solutions
Information Technology
Insourcing
Integration
Leadership
Leadership Development
Management
Mentoring
Operations Management
Organizational Leadership
Outsourcing
PMP
Problem Solving
Process Improvement
Product Development
Program Management
Project Management
Quality Assurance
Quality Management
Requirements Analysis
SDLC
Software Development
Software Project Management
Software Quality Assurance
Staff Development
Strategic Leadership
Team Leadership
Teamwork
Technical Leadership
Testing
Vendor Management
Visio
Waterfall
Customer Service
Back Office
Agile and Waterfall Methodologies
Branch Banking
People Oriented
Clerical Work
Customer Experience
Supervisory Experience
Cash Handling Experience
Stressful Situations
Fraud Detection
Information Security
Customer Satisfaction
Retail Banking
Cross Functional Team Leadership
Marketing
Goal Oriented Individual With Strong Leadership Capabilities
Cross Selling
Patience
Strategy
Multi Tasking
Military Experience
Customer Engagement
Computer Proficiency
Clerical Skills
Employee Training
Security
Bilingual
Technology
Sales
Writing
Cards
Consulting
Project Work
Oklahoma
Detailed Design
Overseeing
Acting
Cost
Oracle Database
JIRA
Ca7
HP Quality Center
Mainframe
Implementation Plans
Utilities
Temporary Placement
Batch Processing
SME
Business Requirements
Ca 7
Treatment
Tier 2
C Level
Texas
Syncsort
Design
Diversity Management
Contractors
DB2
REXX
Citigroup
SAR
Core Java
PowerPoint
Human Resources
Execution
Simultaneous
Abend Aid
Messaging
Languages
System
Forecasting
Business Services
Telecommunications
Data Recovery
Essentials
Invoice Processing
Reports
IT Consulting
Rewrite
Budgeting
User Acceptance Testing
Microsoft Excel
TWS
COBOL
Offshore
Training
Point Of Contact
Criminal Law
Talented
Transitioning
Partnerships
Auto
Letters
Customer Relations
Test Planning
Platinum
Yahoo
24X7
VSAM
Production Support
Accountability
Applications
Communication
Schedules
Negotiation
JCL
Active
Operations
Pascal
Credit
Conflict Prevention
Clist
Balancing
Business Intelligence
Microsoft Project
Connect Direct
Project Planning
Project
SQL
Distribution Center Operations
Seven Habits of Highly Effective People
Cost Control
Flows
Supports
Tape
Unix
Fileaid
Accounts Receivable
Presentations
Technical Solutions
Websites
Responsibility
Retaining
Banking
Idcams
Estimating
Army
Sprint
Infoman
Pegasys
Fitness
Patient Outcomes
Dallas
Software
ISPF
Technical Architecture
Team Oriented
Microsoft Word
Java
Software Consulting
Interviews
Military
Decision Making
Military Operations
Hawaii
Delivery
CICS
Recruiting

John Soto Summary

John Soto, based in Carrollton, TX, US, is currently a Call Center Technology Manager at Southwest Airlines. John Soto brings experience from previous roles at Apex Systems, Independent - Self Employed, Wirevibe and Citi. John Soto holds a 1995 - 1997 Computer Information Systems @ DeVry Institute of Technology. With a robust skill set that includes Agile & Waterfall Methodologies, Agile Application Development, Agile Methodolgy, Agile Methodologies, Agile Project Management and more. John Soto has 2 emails and 1 mobile phone numbers on RocketReach.