John Smalls Email & Phone Number
Customer Service Specialist @ Atrium Health
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John Smalls Location
- Charlotte, NC, US
John Smalls Work
- Customer Service Specialist @
- Supervisor @ Customer Service (May 2025 - Present)
- Customer Service Supervisor @ Advocate Health / Atrium Health (January 2007 - Present)
- Available Customer Service Supervisor or Manager @ Seeker (May 2025 - May 2025)
- Counselor @ (January 2005 - January 2007)
- Pastor @ Concord Community Church (January 1998 - January 2001)
- Finance Manager @ (January 1999 - January 2000)
John Smalls Education
- Carolina University of Theology
Bachelor's Degree
- University of North Carolina at Greensboro
Business/Commerce (General)
John Smalls Skills
- Administrative Assistance
- Biblical Studies
- Business Education
- Coaching
- Compliance Management
- Compliance Monitoring
- Conflict Resolution
- Coordinating Meetings
- Cross-departmental Coordination
- Customer Service
- Customer Service Operations
- Employee Engagement
- Epic Systems
- Escalation Resolution
- Escalations Management
- Financial Support
- High Performance Teams
- Hospital Revenue Cycle
- Insurance Verification
- Loan Compliance
- Maintaining Professional Relationships
- Manage client expectations
- Microsoft Access
- Microsoft Office
- Monitoring Performance
- New Hire Training
- Operational Efficiency
- Operational Improvement
- Operations Coordination
- Operations Process Improvement
- Outreach Programs
- Pastors
- Patient Administration
- Patient Experience
- Process Monitoring
- Reporting Metrics
- Self-Directed Learning
- Staff Development
- Team Building
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Volunteer Management
- Workflow Optimization
John Smalls Summary
- John Smalls, based in Charlotte, NC, US, is currently a Customer Service Specialist at Atrium Health. John Smalls brings experience from previous roles at Customer Service, Advocate Health / Atrium Health, Seeker and Lash Group. John Smalls holds a Bachelor's Degree @ Carolina University of Theology. With a robust skill set that includes Administrative Assistance, Biblical Studies, Business Education, Coaching, Compliance Management and more. John Smalls has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Atrium Health Employees
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Jonathan Bowers
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Jeff House
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Gary Catarella
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Scott Pion
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Tye Nordberg
Managing Partner of Atrium Health Strategic Fund
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Steve Haemmerle
Chief Operating Officer
Charlotte, NC, US
Jason Beck
CEO - Columbus Regional Healthcare System
Wilmington, DE, US
Ronella Eaddy
Chief Nursing Officer
Charlotte, NC, US
Brenda Crump
Chief Nursing Officer
Charlotte, NC, US
Kate Hillier
Vice President of Support Services- NC and GA
Charlotte, NC, US
Jeff Mullins
President of Medical Staff
Charlotte, NC, US
Marietta Abernathy
President, Atrium Health Stanly
Kannapolis, NC, US
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