Sr. Director, Customer Experience @ (November 2022 - February 2024)
Sr. Director, Global Customer Success, Premier Accounts @ (January 2018 - October 2022)
Sr. Director, Global Customer Success, Premier Accounts @
Sr. Director, Customer Success and Operations, Dedicated Accounts @ (January 2015 - December 2018)
Director, Global Service Operations and Project Management @ (January 2013 - December 2015)
Director, Service Transition @ (January 2011 - December 2013)
Sr. Manager, Service Transition @ (August 2009 - March 2011)
Sr. Enterprise Program Manager @ (September 2005 - May 2009)
Sr. Manager, Customer Success, PMO, and Engineering @ VeriCenter, Inc. (August 2002 - August 2005)
Team Lead, Customer Success and Project Management @ VeriCenter (May 2000 - August 2002)
Principal Consultant @ (January 1998 - May 2000)
John Sion Education
Texas A&M University
John Sion Skills
Key Metrics
Customer Satisfaction (CSAT)
PMP
Managed Services
Data Center
Cloud Computing
Process Improvement
Project Portfolio Management
Enterprise Architecture
Disaster Recovery
Leadership
Professional Services
Project Management
IT Management
Business Continuity
Virtualization
IT Operations
Program Management
Solution Architecture
SaaS
PMO
Change Control
Backup Solutions
ITIL
IT Service Management
Cross-functional Team Leadership
PMI
Hosted Services
Storage Area Networks
Automation
Outsourcing
CRM
VMware
Service Delivery
Integration
Enterprise Software
Technology Solutions
Technology Services
Availability
IT Outsourcing
Project Engineering
IT Strategy
Change Management
Operations Management
Business Process Improvement
Process Engineering
Process Management
Cloud Computing IaaS
Vendor Management
Management
Storage
Infrastructure
Cross Functional Team Leadership
John Sion Summary
John Sion, based in Houston, TX, US, is currently a Vice President, Customer Experience at 11:11 Systems. John Sion brings experience from previous roles at 11:11 Systems and Sungard Availability Services. John Sion holds a Texas A&M University. With a robust skill set that includes Key Metrics, Customer Satisfaction (CSAT), PMP, Managed Services, Data Center and more. John Sion has 3 emails and 1 mobile phone numbers on RocketReach.
Looking for a different John Sion?
Find contact details for 700 million professionals.