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John Shocknesse Location
Fort Mill, SC, US
John Shocknesse Work
VP of Customer Operations @ (September 2014 - Present)
Director of Customer Care and Central Station @ (February 2000 - September 2014)
Customer Care Supervisor @ (November 1997 - December 1999)
Police Officer @ (January 1997 - January 1997)
John Shocknesse Education
Leadership Charlotte 2020-2021
Center for Creative Leadership 2010-2010
University at Buffalo 1991-1996
John Shocknesse Skills
Access Control
Account Management
Alarm Systems
Analytical Skills
Burglar Alarm
Business Analysis
Business Process Improvement
CCTV
Call Centers
Contact Center Operations
Cross-functional Team Leadership
Customer Experience
Customer Journeys
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Service Operations
Data Analysis
Direct Sales
Fire Alarm
Leadership
Management
Problem Solving
Project Management
Sales
Salesforce.com
Security
Solution Selling
Strategy
Team Building
Troubleshooting
Healthcare
Public Speaking
Strategic Planning
Microsoft Office
John Shocknesse Summary
John Shocknesse, based in Fort Mill, SC, US, is currently a VP of Customer Operations at CPI Security. John Shocknesse brings experience from previous roles at CPI Security, ADT Security Services and Raleigh Police. John Shocknesse holds a 2020 - 2021 Leadership Charlotte. With a robust skill set that includes Access Control, Account Management, Alarm Systems, Analytical Skills, Burglar Alarm and more. John Shocknesse has 1 emails and 3 mobile phone numbers on RocketReach.
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