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John Shirley Location
Milton Keynes, GB
John Shirley Work
Information Technology Service Desk Team Lead @ (January 2012 - Present)
Key Account Manager @ (June 2004 - December 2011)
John Shirley Education
University of Exeter
Bachelor's degree (HISTORY)
1999-2003
John Shirley Skills
Customer Service
Service Delivery
Service Desk
ITIL
SQL
Energy Industry
Team Leadership
Teamwork
Service-Level Agreements (SLA)
Support Analysts
Problem Management
Incident Management
Business-to-Business (B2B)
Problem Solving
Creative Problem Solving
Analytical Skills
Microsoft Excel
Microsoft Word
Electricity
John Shirley Summary
John Shirley, based in Milton Keynes, GB, is currently a Information Technology Service Desk Team Lead at EDW Technology Limited. John Shirley brings experience from previous roles at IMServ Europe Ltd. John Shirley holds a 1999 - 2003 Bachelor's degree in HISTORY @ University of Exeter. With a robust skill set that includes Customer Service, Service Delivery, Service Desk, ITIL, SQL and more. John Shirley has 1 emails and 1 mobile phone numbers on RocketReach.
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