2020 -2022 Operational Excellence Master Black Belt @
2022 -2022 Senior Director of Continuous Improvement @
2020 -2021 Production Systems Coach @
2017 -2020 Director of Operational Excellence @
2013 -2016 Supply and Demand Improvement Manager @
2005 -2013 Six Sigma Master Black Belt and Project Manager @
2004 -2005 Senior Business Analyst @
2003 -2004 Business Analyst @
2002 -2003 Customer Service Analyst @
John Shane Education
Grand Canyon University
MBA (Six Sigma Science)
2006-2008
Andrews University
BBA (Management)
1986-1990
John Shane Skills
Six Sigma
Cross-functional Team Leadership
Continuous Improvement
Strategy
Lean Manufacturing
Change Management
Customer Satisfaction
Business Process Improvement
Call Centers
Statistical Process Control (SPC)
Quality Control
Project Management
Call Center
Supply Chain Management
Operational Excellence
Design of Experiments
Kaizen
Customer Relationship Management (CRM)
Customer Experience
Customer Insight
Analytical
Agile Methodologies
Lean Six Sigma
Operations Management
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Access
Customer Service
Leadership
Management
Team Building
Team Leadership
Training
Coaching
Process Improvement
Process Excellence
JMP
Metrics
Metrics Reporting
Key Metrics
Kaizen Leadership
Kaizen Blitz
Management System
Business Intelligence (BI)
Business Analytics
Value Stream Mapping
Microsoft Dynamics GP
John Shane Summary
John Shane, based in Portland, OR, US, is currently a Director of Project Management Office at ERMCO-ECI. John Shane brings experience from previous roles at T Exponents™, Nike, Trailhead Business Consulting and CoreCentric Solutions, Inc.. John Shane holds a 2006 - 2008 MBA in Six Sigma Science @ Grand Canyon University. With a robust skill set that includes Six Sigma, Cross-functional Team Leadership, Continuous Improvement, Strategy, Lean Manufacturing and more. John Shane has 2 emails and 3 mobile phone numbers on RocketReach.
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