John Ryan Email

Head of Global Customer Success @ ZeroRisk.io

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John Ryan Work

Head of Global Customer Success @ (March 2026 - Present)
Client Services Manager @ (April 2025 - March 2026)
Director of Operations and Customer Success @ (January 2019 - April 2025)
Head of Inside Sales @ (August 2016 - January 2019)
Sales Centre Manager @ (February 2016 - August 2016)
Sales Team Leader @ (August 2012 - February 2016)
Various to Team Leader and Training Executive @ (October 2006 - August 2012)

John Ryan Education

Dundalk Institute of Technology
Bachelor's degree (part complete) (Civil Engineering)
2004-2006

John Ryan Skills

Analysis
Business Development
Business Engagement
Business Leadership
Business Requirements
Business-to-Business (B2B)
C Suite
Call Center
Call Centers
Campaigns
Client Relations
Client Services
Coaching
Communication
Contact Centers
Contract Negotiation
Cost Savings
Cross-functional Team Leadership
Customer Engagement
Customer Experience
Customer Relations
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Cybersecurity
Direct Sales
Efficiency Improvement
Emerging Technologies
Employee Training
Executive Management
FinTech
Financial Performance
Global Scaling
Harvest Company
IT Service Management
Interpersonal Communication
Key Performance Indicators
Leadership
Leading transformational change
Management
Multi-site
Negotiation
Net Promoter Score
Offshore Management
Operational Planning
Operations Management
Payment Card Industry Data Security Standard (PCI DSS)
Payments
People Management
Performance Management
Performance Metrics
Post-Sales
Presentations
Problem Solving
Project Management
Relationship Development
Sales
Sales Management
Sales Operations
Sales Performance
Scalability
Service Delivery
Service Operations
Stakeholder Management
Stakeholder Relations
Startups
Strategic Planning
Strategy
Strategy Implementation
Sustainability
Target Driven
Team Leadership
Team Management
Teamwork
Technology Integration
Telecommunications
Training
Training & Development
Fetac Level 7
Customer Relationship Management Crm
Training and Development
Customer Relationship Management

John Ryan Summary

John Ryan, is currently a Head of Global Customer Success at ZeroRisk.io. John Ryan brings experience from previous roles at Digicom and VikingCloud. John Ryan holds a 2004 - 2006 Bachelor's degree (part complete) in Civil Engineering @ Dundalk Institute of Technology. With a robust skill set that includes Analysis, Business Development, Business Engagement, Business Leadership, Business Requirements and more. John Ryan has 2 emails on RocketReach.