John Ronald Email
Customer Service Manager @ Intelligra
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John Ronald Location
- Dar es Salaam, Tanzania
John Ronald Work
- Customer Service Manager @ (September 2024 - Present)
- CEX and Delivery Operations Supervisor @ (January 2024 - September 2024)
- Collection Manager @ OnePesa (March 2023 - January 2024)
- Assistant Call Center Manager @ (July 2020 - December 2022)
- Assistant Operations Manager @ (June 2017 - June 2020)
- Real Time Analyst @ (June 2016 - June 2017)
- Call Center Team Lead @ (October 2015 - June 2016)
- Call Center Representative @ (December 2014 - October 2015)
John Ronald Education
- The Mwalimu Nyerere Memorial Academy
Bachelor's degree (management of social development)
2010-2013
John Ronald Skills
- Accounting
- Administration
- Business Analysis
- Call Center Administration
- Call Center Development
- Change Management
- Client Relations
- Communication
- Conflict Resolution
- Contact Centers
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Analysis
- Decision-Making
- English
- Fleet Management
- Food and Beverage Operations
- Human Resources (HR)
- Incident Handling
- Interpersonal Skills
- Leadership
- Operational Planning
- Operations Management
- Organizational Leadership
- People Management
- Problem Solving
- Process Improvement
- Project Management
- Public Relations
- Public Speaking
- Real-time Monitoring
- Research
- Sales
- Sales Management
- Scheduling
- Service Delivery
- Service Quality
- Social Media
- Swahili
- Teaching
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Telecommunications
- Workforce Planning
- report preparation and data analyst
John Ronald Summary
- John Ronald, based in Dar es Salaam, Tanzania, is currently a Customer Service Manager at Intelligra. John Ronald brings experience from previous roles at Selcom Tanzania, OnePesa, d.light and Vodacom. John Ronald holds a 2010 - 2013 Bachelor's degree in management of social development @ The Mwalimu Nyerere Memorial Academy. With a robust skill set that includes Accounting, Administration, Business Analysis, Call Center Administration, Call Center Development and more. John Ronald has 1 emails on RocketReach.
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