John Rocha Email & Phone Number
Global Head of Application Support @ Meritsoft, a Cognizant company
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John Rocha Location
- United Kingdom
John Rocha Work
- Global Head of Application Support @ (October 2022 - Present)
- Senior Manager Application Support @ (July 2018 - October 2022)
- FX application support specialist @ (April 2017 - July 2018)
- Service Desk Analyst @ (January 2014 - July 2018)
John Rocha Education
- General Smuts High
(Technical)
1995-2000
John Rocha Skills
- English
- Delegation
- Coaching
- Troubleshooting
- Coaching & Mentoring
- IT Service Delivery
- External Clients
- Support Services
- Bridging
- Refining Processes
- Major Incident Management
- Time Management
- Customer Service
- Analytical Skills
- Root Cause Analysis
- Oral Communication
- Customer Satisfaction
- Stakeholder Management
- Performance Metrics
- Technical Operations
- Team Performance
- Problem Solving
- Communication
- Team Management
- Technical Support
- Service-Level Agreements (SLA)
- Service Desk
- Problem Management
- Priority Management
- Customer Support
- 2nd Line IT Support
- Incident Management
- ITIL
- IT Operations
- Team Leadership
- Risk Management
- Software as a Service (SaaS)
- Corporate Communications
- Financial Markets
- ITIL Certified
- Microsoft Office
- Cisco Technologies
- Active Directory
- Red Hat Linux
- JIRA
- SharePoint
- Management
- RSA SecurID
- Zendesk
- Fix Protocol
John Rocha Summary
- John Rocha, based in United Kingdom, is currently a Global Head of Application Support at Meritsoft, a Cognizant company. John Rocha brings experience from previous roles at Exiger, IHS Markit and IHS Markit | Technology. John Rocha holds a 1995 - 2000 General Smuts High. With a robust skill set that includes English, Delegation, Coaching, Troubleshooting, Coaching & Mentoring and more. John Rocha has 2 emails on RocketReach.
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Top Meritsoft, a Cognizant company Employees
Michael Gill
Product Lead
London, GB
Katy Birch
Head of Marketing
London, GB
Daniel Carpenter
Chief Executive Officer
London, GB
John Rocha
Global Head of Application Support
United Kingdom
Martin Loxley
Sales Director
London, GB
Alpa Kalsi
Head of Business Analysis
Ilford, GB
David Starkins
Sales Director
United Kingdom
Ian Morris
Director, Commercial Lead
London, England, United Kingdom
Srinivasan Krishnan
Agile Project Manager
London, England, GB
Pedro Henrique Francisco
Senior Associate - Enterprise Sales
New York, NY, US
Elizabeth Collegio
Head of Product Management
New York, NY, US
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