Customer Service Manager @ (April 1999 - June 2000)
Senior Customer Service Representative @ (June 1998 - June 1999)
Customer Service Representative @ (March 1997 - June 1998)
John Roby Education
University of Wyoming
Bachelor of Arts (Broadcasting)
1986-1991
John Roby Skills
Agile & Waterfall Methodologies
Agile / Scrum Project Management
Agile Coaching
Agile Leadership
Agile Methodologies
Agile Project Management
Benefit Cost Analysis
Business Analysis
Business Case Development
Business Process Improvement
Business Transformation
CRM
Coaching
Communication
Communications Planning
Customer Relationship Management (CRM)
Customer Service
Deliverables
Design Thinking
Digital Transformation
Facilitation
Functional Specifications
Insurance
Integrated Project Delivery
Leadership
Lean Process Improvement
Lean Transformation
Manage Client Relationships
Management
Organizational Agility
PMP
Personal Development
Portfolio Management
Process Improvement
Product Development
Product Discovery
Program Management
Project Delivery
Project Management
Project Planning
Regulatory Affairs
Requirements Analysis
Requirements Gathering
Retrospectives
SDLC
Scope Management
Scrum
Software Development Life Cycle (SDLC)
Software Development Methodologies
Software Project Management
Software Quality Assurance
Stakeholder Engagement
Stakeholder Management
Team Building
Team Coaching
Team Leadership
Testing
Training
Use Case Analysis
User Stories
WebEx
Customer Relationship Management Crm
Agile
Education
Scrum Project Management
Agile and Waterfall Methodologies
Software Development Life Cycle Sdlc
Software Development Life Cycle
Customer Relationship Management
John Roby Summary
John Roby, based in Lincoln, NE, US, is currently a Scrum Master and Agile Coach at FMNE Insurance. John Roby brings experience from previous roles at National General Insurance-An Allstate Company, Allstate, Cabela's and FACTS Management-Nelnet Business Solutions. John Roby holds a 1986 - 1991 Bachelor of Arts in Broadcasting @ University of Wyoming. With a robust skill set that includes Agile & Waterfall Methodologies, Agile / Scrum Project Management, Agile Coaching, Agile Leadership, Agile Methodologies and more. John Roby has 2 emails and 2 mobile phone numbers on RocketReach.
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