2013 -
now Director and Founder @ Service Resonance Company
2007 -
2015 Chief Operating Officer @
2003 -
2007 Founding Director @ Clarus Consulting
1997 -
2002 CEO @ United Customer Management Solutions (UCMS)
1997 -
2002 CEO @
1995 -
1997 Chief Information Officer @
1992 -
1995 General Manager Customer Service @
John Rives Education
University of Florida
Bachelor of Business Administration - BBA (Bachelor of Science Computer Science and Business Administration)
1981
-
1986
John Rives Skills
IT Executive Management
CEOs
Management Consulting
Customer Service
Customer Experience
Vendor Management
Telecommunications
Outsourcing
Leadership
Service Delivery
Consulting
Program Management
Change Management
Project Delivery
Business Transformation
Stakeholder Management
Start-ups
Contact Centers
Business Process Improvement
Business Development
Risk Management
Start Ups
Business Strategy
Project Management
John Rives Summary
John Rives, based in Kew East, VIC, AU, is currently a Director at Growth Mindset Institute. John Rives brings experience from previous roles at Service Resonance Company, UHG (Unified Healthcare Group), Clarus Consulting and United Customer Management Solutions (UCMS). John Rives holds a 1981 - 1986 Bachelor of Business Administration - BBA in Bachelor of Science Computer Science and Business Administration @ University of Florida. With a robust skill set that includes IT Executive Management, CEOs, Management Consulting, Customer Service, Customer Experience and more. John Rives has 1 emails and 1 mobile phone numbers on RocketReach.
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