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John Ridley Location
Stevenage, GB
John Ridley Work
Director - Network Service Management - Telecoms - EMEA @ (September 2019 - Present)
Next Generation Campus Networks EMEA Transition Lead @ (January 2018 - September 2019)
Next Generation Network Infrastructure - Transition Lead @ (January 2017 - December 2017)
Next Generation Transport Networks Transition Lead @ (January 2016 - December 2016)
Next Generation Network Services - Transition Lead @ (June 2015 - December 2015)
Service Unit Director - Client Service Director @ (February 2013 - October 2014)
Global Service Principal and Client Service Director @ (November 2006 - February 2013)
Client Services Director @ (October 1997 - January 2006)
European Credit Manager and EMEA Customer Services Manager @ Madge Networks (January 1994 - January 1997)
John Ridley Skills
Outsourcing
Service Management
Managed Services
IT Service Management
IT Outsourcing
Management
Strategy
Business Transformation
Service Delivery
Sla
Program Management
ITIL
Service Improvement
Key Account Management
Global Delivery
Contract Negotiation
Cloud Computing
IT Strategy
Commercial Management
ITIL Certified
Project Management
Team Management
Customer Satisfaction
Solution Selling
Cross-functional Team Leadership
Leadership
Team Leadership
CRM
Business Development
TUPE
Global Management
Strategic Planning
IT Solutions
Service Transformation
Customer Insight
Strategic Leadership
HP
Financial Modeling
Union Relations
Technological Innovation
Credit Management
Thought Leadership
Developer of People
Account Management
IT Infrastructure Operations
Operations Management
Service Delivery Management
Training
Credit
Marketing
Integration
Cross Functional Team Leadership
Microsoft Excel
John Ridley Summary
John Ridley, based in Stevenage, GB, is currently a Director - Network Service Management - Telecoms - EMEA at UBS. John Ridley brings experience from previous roles at UBS. With a robust skill set that includes Outsourcing, Service Management, Managed Services, IT Service Management, IT Outsourcing and more. John Ridley has 3 emails on RocketReach.
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