John Redfern Location
- Horley, GB
John Redfern Work
- 2023 - now Chief Operating Officer @
- 2018 - now Service Delivery Director @
- 2012 - now Head of Service Delivery @
- 2023 - 2024 Chief Operating Officer @
- 2010 - 2012 Professional Services Director EMEA @
- 2005 - 2010 Managing Director, EMEA - Inovis and Freeway @
- 2002 - 2004 Senior Client Services Director, EMEA @
- 2000 - 2002 Hosted Services Manager @
- 1997 - 2000 Customer Support Manager @
- 1995 - 1997 Project Manager @ Right Source
- 1986 - 1995 As and 400 Operations Controller @
John Redfern Education
- Crawley College
(Business Studies)
John Redfern Skills
- SaaS
- Customer Satisfaction
- Managed Services
- Building Customer Relations
- Customer Retention
- Change Management
- Marketing Strategy
- Implementation Services
- Account Management
- Executive Management
- Product Launch
- Retail
- Offshore Management
- Service Delivery
- Cloud Computing
- P&L responsibility
- Budget Management
- Business Strategy
- Business Planning
- Operations Management
- Integration
- Cross-functional Team Leadership
- Acquisition Integration
- Emotional Intelligence
- M&A due diligence
- Problem Solving
- Professional Services
- Press Releases
- Press
- Client Services
- B2B
- EDI
- Sales Leadership
- General Management
- Networking
- Cross Functional Team Leadership
John Redfern Summary
- John Redfern, based in Horley, GB, is currently a Chief Operating Officer at ITRM Ltd. John Redfern brings experience from previous roles at ITRM Ltd, ITM and GXS Limited. John Redfern holds a Crawley College. With a robust skill set that includes SaaS, Customer Satisfaction, Managed Services, Building Customer Relations, Customer Retention and more. John Redfern has 2 emails on RocketReach.
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Top ITRM Ltd Employees
Colin Gilham
Project Manager
Dartford, GB
Bradley Bird
1st Line Support Engineer
Dartford, GB
Bob Shenton
Network Cabling Manager
Dartford, GB
Kerry Knott
Manager - Voice and Data Services
England, United Kingdom
Andy Abernethy
Senior Data Cabling Engineer
London, England, GB
Wayne Russe
Account Director
Bristol, GB
Caroline Harrison
Marcomms Manager
United Kingdom
Joe Greenwood
Account Manager
London, England, GB
Sophie Whitham
Senior Account Manager
United Kingdom
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