John Reddy Email
Vice President, Service Delivery and Operations @ Genpact
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John Reddy Location
- Hyderabad, IN
John Reddy Work
- Vice President, Service Delivery and Operations @ (December 2025 - Present)
- Vice President, Data and Analytics Delivery @ (November 2024 - January 2026)
- AVP - Account Manager and Delivery Leader, Data Engg. @ (August 2023 - November 2024)
- AVP - Delivery and Operations, HMS Segment, Data Engg. @ (May 2021 - October 2023)
- Senior Project Manager, Data Engineering, Genpact Digital @ (February 2019 - April 2021)
- Senior Information Technology Service Management Consultant @ (April 2016 - January 2019)
- Senior Manager Operations - Services Director(NOC and ITSM Ops) @ (January 2014 - March 2016)
- Technical Project Manager @ (August 2010 - January 2014)
- Project Manager and Operations Manager @ (January 2009 - August 2010)
- Incident Manager and Vendor Management @ (April 2007 - December 2008)
- Technical Lead and Management Trainee @ (March 2006 - April 2007)
- Tech Support Specialist @ (May 2004 - March 2006)
John Reddy Education
- acharya nagarjuna university
Master of Business Administration - MBA (HRM)
2016-2017 - Osmania University
Bachelor of Science (B.Sc.) (Computer Science)
2001-2004 - Don Bosco High School Hyderabad
B.Sc. (Computers)
2001-2004
John Reddy Skills
- PMP
- Service Delivery
- ITIL
- Knowledge Management
- Sla
- Transition Management
- Team Management
- Change Management
- Management
- Project Management
- IT Service Management
- IT Operations
- Vendor Management
- NOC
- Troubleshooting
- Business Analysis
- Process Improvement
- Engineering
- Microsoft Office
- SQL
- Service Level Agreements Sla
- Customer Relationship Management Crm
- Team Building
- Stakeholder Management
- Client Relations
- Customer Satisfaction
- Client Services
- Agile Methodologies
- Team Leadership
- Project Finance
- Customer Service
- Customer Engagement
- Continuous Improvement
- Service Level Agreements
- Customer Relationship Management
John Reddy Summary
- John Reddy, based in Hyderabad, IN, is currently a Vice President, Service Delivery and Operations at Genpact. John Reddy brings experience from previous roles at Genpact. John Reddy holds a 2016 - 2017 Master of Business Administration - MBA in HRM @ acharya nagarjuna university. With a robust skill set that includes PMP, Service Delivery, ITIL, Knowledge Management, Sla and more. John Reddy has 3 emails on RocketReach.
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