John Reddy Email
Vice President, Service Delivery and Operations @ Genpact
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John Reddy Location
- Hyderabad, IN
John Reddy Work
- 2025 - now Vice President, Service Delivery and Operations @
- 2024 - 2026 Vice President, Data and Analytics Delivery @
- 2023 - 2024 AVP - Account Manager and Delivery Leader, Data Engg. @
- 2021 - 2023 AVP - Delivery and Operations, HMS Segment, Data Engg. @
- 2019 - 2021 Senior Project Manager, Data Engineering, Genpact Digital @
- 2016 - 2019 Senior Information Technology Service Management Consultant @
- 2014 - 2016 Senior Manager Operations - Services Director(NOC and ITSM Ops) @
- 2010 - 2014 Technical Project Manager @
- 2009 - 2010 Project Manager and Operations Manager @
- 2007 - 2008 Incident Manager and Vendor Management @
- 2006 - 2007 Technical Lead and Management Trainee @
- 2004 - 2006 Tech Support Specialist @
John Reddy Education
- Acharya Nagarjuna University
Master of Business Administration - MBA (HRM)
2016 - 2017 - Loyola Academy
Bachelor of Science (B.Sc.) (Computer Science)
2001 - 2004 - Don Bosco High School Hyderabad
B.Sc. (Computers)
2001 - 2004
John Reddy Skills
- PMP
- Service Delivery
- ITIL
- Knowledge Management
- Sla
- Transition Management
- Team Management
- Change Management
- Management
- Project Management
- IT Service Management
- IT Operations
- Vendor Management
- NOC
- Troubleshooting
- Business Analysis
- Process Improvement
- Engineering
- Microsoft Office
- SQL
- Service Level Agreements Sla
- Customer Relationship Management Crm
- Team Building
- Stakeholder Management
- Client Relations
- Customer Satisfaction
- Client Services
- Agile Methodologies
- Team Leadership
- Project Finance
- Customer Service
- Customer Engagement
- Continuous Improvement
- Service Level Agreements
- Customer Relationship Management
John Reddy Summary
- John Reddy, based in Hyderabad, IN, is currently a Vice President, Service Delivery and Operations at Genpact. John Reddy brings experience from previous roles at Genpact. John Reddy holds a 2016 - 2017 Master of Business Administration - MBA in HRM @ Acharya Nagarjuna University. With a robust skill set that includes PMP, Service Delivery, ITIL, Knowledge Management, Sla and more. John Reddy has 2 emails on RocketReach.
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