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John Punua Location
Gold Coast, QLD, AU
John Punua Work
Channel Service Delivery Manager | Australia @ (May 2025 - Present)
Channel Service Delivery Manager | New Zealand @ (January 2023 - May 2025)
Service Delivery Manager @ (June 2022 - January 2023)
Senior Digital Support Specialist @ (May 2021 - May 2022)
Digital Support Specialist @ (November 2020 - May 2021)
Customer Solutions Advisor @ (September 2020 - November 2020)
Communications Consultant @ (September 2019 - September 2020)
Store Manager @ (August 2017 - January 2019)
John Punua Education
Tereora College 2013-2015
Nukutere College 2009-2013
John Punua Skills
Airlines
Analytical Skills
Citrix Workspace
Communication
Consulting
Contact Centers
Contract Management
Contractual Agreements
Corporate Communications
Customer Acquisition
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Customer Support
Data Analysis
Finance
Financial Analysis
Financial Reporting
ITIL
Leadership
Management
Microsoft Excel
Microsoft Intune
Microsoft Office Suite
Problem Solving
Retail
Service Delivery Management
ServiceNow
Sourcing
Telecommunications
Training
Troubleshooting
John Punua Summary
John Punua, based in Gold Coast, QLD, AU, is currently a Channel Service Delivery Manager | Australia at Modica Group. John Punua brings experience from previous roles at Modica Group and Spark New Zealand. John Punua holds a 2013 - 2015 Tereora College. With a robust skill set that includes Airlines, Analytical Skills, Citrix Workspace, Communication, Consulting and more. John Punua has 1 emails on RocketReach.
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