2016 -2020 Director and Head of IT Services and Manila Offshore Operations @
2015 -2016 Head of IT Services, Global IT @
2009 -2015 IT Support Manager @
2009 -2009 IT- and Applications Support Manager @
2006 -2009 Applications Support Manager @
2002 -2005 IT Support Manager @ Strax Nordic A/S
1998 -2002 IT Support Manage @ Thorn Nordic A/S
1995 -1998 Shop manager @ D:E:R
John Processes Education
Connection Management A/S
Ledelse (Forandringsledelse / Change Management)
2021-2022
Global Mindset
Advanced Leadership Development Program
2012-2012
Service and Support Forum
Rally – an ITIL case experience™
2011-2011
Service and Support forum
ITIL V3 Foundation
2011-2011
Service and Support forum
Apollo 13 – an ITIL case experience™
2011-2011
Næstved handelsskole 1994-1996
John Processes Skills
ERP
Navision
IT Management
IT Strategy
ITIL
Microsoft Dynamics
Change Management
Business Process
IT Service Management
Process Improvement
Customer Service
Help Desk Support
Team Management
Continuous Improvement
Business Analysis
Strategy
Integration
Business Process Improvement
IT Operations
Outsourcing
Microsoft Dynamics NAV
Management
Business Intelligence
Technical Support
Enterprise Resource Planning Erp
Enterprise Resource Planning
John Processes Summary
John Processes, based in Slagelse, DK, is currently a Head of Servicedesk at DLF. John Processes brings experience from previous roles at DLF, HL-Consulting, Sparekassen Sjælland-Fyn and GN Store Nord. John Processes holds a 2021 - 2022 Ledelse in Forandringsledelse / Change Management @ Connection Management A/S. With a robust skill set that includes ERP, Navision, IT Management, IT Strategy, ITIL and more. John Processes has 1 mobile phone numbers on RocketReach.
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