John Processes Email & Phone Number
Head of Servicedesk @ DLF
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John Processes Location
- Slagelse, DK
John Processes Work
- 2023 -now Head of Servicedesk @
- 2022 -2023 Head of IT for Greater Europe @
- 2020 -2022 Independent Consultant (Temp) @ HL-Consulting
- 2020 -2022 IT Souschef @
- 2016 -2020 Director and Head of IT Services and Manila Offshore Operations @
- 2015 -2016 Head of IT Services, Global IT @
- 2009 -2015 IT Support Manager @
- 2009 -2009 IT- and Applications Support Manager @
- 2006 -2009 Applications Support Manager @
- 2002 -2005 IT Support Manager @ Strax Nordic A/S
- 1998 -2002 IT Support Manage @ Thorn Nordic A/S
- 1995 -1998 Shop manager @ D:E:R
John Processes Education
- Connection Management A/S
Ledelse (Forandringsledelse / Change Management)
2021-2022 - Global Mindset
Advanced Leadership Development Program
2012-2012 - Service and Support Forum
Rally – an ITIL case experience™
2011-2011 - Service and Support forum
ITIL V3 Foundation
2011-2011 - Service and Support forum
Apollo 13 – an ITIL case experience™
2011-2011 - Næstved handelsskole 1994-1996
John Processes Skills
- ERP
- Navision
- IT Management
- IT Strategy
- ITIL
- Microsoft Dynamics
- Change Management
- Business Process
- IT Service Management
- Process Improvement
- Customer Service
- Help Desk Support
- Team Management
- Continuous Improvement
- Business Analysis
- Strategy
- Integration
- Business Process Improvement
- IT Operations
- Outsourcing
- Microsoft Dynamics NAV
- Management
- Business Intelligence
- Technical Support
- Enterprise Resource Planning Erp
- Enterprise Resource Planning
John Processes Summary
- John Processes, based in Slagelse, DK, is currently a Head of Servicedesk at DLF. John Processes brings experience from previous roles at DLF, HL-Consulting, Sparekassen Sjælland-Fyn and GN Store Nord. John Processes holds a 2021 - 2022 Ledelse in Forandringsledelse / Change Management @ Connection Management A/S. With a robust skill set that includes ERP, Navision, IT Management, IT Strategy, ITIL and more. John Processes has 1 mobile phone numbers on RocketReach.
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