John Phelps Email & Phone Number
Recycling Coordinator @ Development Authority of the North Country
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John Phelps Location
- Watertown, NY, US
John Phelps Work
- Recycling Coordinator @ (October 2023 - Present)
- Intern @ Riskwolf AG (January 2022 - May 2022)
- Leadership Team @ Golub Corporation (February 2019 - May 2020)
- Operations Manager @ Convergys (June 2015 - December 2018)
- Team Lead @ Convergys (June 2008 - June 2015)
John Phelps Education
- State University of New York College at Potsdam
Master of Science in Management (Information Technology)
2025-2026 - State University of New York College at Potsdam
Bachelor of Business Administration - BBA (Business Administration and Management, General)
2021-2023 - SUNY Jefferson Community College
Business Administration and Management
2019-2021
John Phelps Skills
- Business Process Improvement
- Change Management
- Coaching
- Communication
- Compliance PCI
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Easily Adaptable
- Employee Engagement
- Employee Training
- Information Security
- Interpersonal Skills
- Leadership
- Management
- Mentoring
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Networking
- Operations Management
- People Development
- Performance Management
- Presentation Skills
- Program Management
- Project Management
- Sales Management
- Service Center
- Service Delivery
- Strategic Planning
- Supervisory Skills
- Team Building
- Team Leadership
- Team Management
- Technical Support
- Telecommunications
- Time Management
- Training
- Workforce Management
John Phelps Summary
- John Phelps, based in Watertown, NY, US, is currently a Recycling Coordinator at Development Authority of the North Country. John Phelps brings experience from previous roles at Riskwolf AG, Golub Corporation and Convergys. John Phelps holds a 2025 - 2026 Master of Science in Management in Information Technology @ State University of New York College at Potsdam. With a robust skill set that includes Business Process Improvement, Change Management, Coaching, Communication, Compliance PCI and more. John Phelps has 1 emails and 1 mobile phone numbers on RocketReach.
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Madrid, NY, US
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West Monroe, NY, US
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Carl Farone
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