Personal caregiver @ Unpaid Caregiver (July 2015 - April 2016)
Digital Services Specialist @ (July 2014 - July 2015)
Loss Mitigation Specialist @ (March 2012 - May 2014)
Escalation Specialist II @ (April 2000 - March 2012)
Senior Customer Service Relations Specialist. @ (April 2000 - October 2003)
Special Services Representative @ (July 1997 - April 2000)
Customer Service Representative @ (November 1994 - April 1997)
John Petracca Education
University of Phoenix las Vegas
Bachelor's degree (Information Technology)
2001-2004
Fullerton College
Certificate of Completion (Law Enforcement)
1990-1990
John Petracca Skills
Analysis
Customer Relations
Web Services
Problem Solving
Customer Support
Home Care
Regression Testing
Traffic Control
Crowd Control
Credit Cards
Banking
Finance
Credit
Project Management
Crew Scheduling
Microsoft Excel
PowerPoint
CMS
Mortgage Compliance
Cultural Diversity
Process Improvement
Dispute Resolution
QuickBooks
Quicken
Bridging Gaps
Leadership
Mentoring
Corrective And Preventive Action Capa
Timesheet
Business Process Outsourcing Bpo
Customer Service
Coaching
Corrective and Preventive Action
Business Process Outsourcing
John Petracca Summary
John Petracca, based in Las Vegas, NV, US, is currently a Sr. Client Services Rep at Bank of America. John Petracca brings experience from previous roles at Sutherland Global Services, Unpaid Caregiver, Bank of America and Citi. John Petracca holds a 2001 - 2004 Bachelor's degree in Information Technology @ University of Phoenix las Vegas. With a robust skill set that includes Analysis, Customer Relations, Web Services, Problem Solving, Customer Support and more. John Petracca has 1 emails and 1 mobile phone numbers on RocketReach.
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