John Perez Email & Phone Number
Chief AI Officer @ CRM Experts Online
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John Perez Location
- New York, NY, US
John Perez Work
- 2025 -now Chief AI Officer @
- 2016 -2025 Founder @
- 2017 -2019 Director, Strategic Business Value Services (CX, CRM, and Customer Service) @
- 2013 -2018 Founder @ StagingChanges.Org
- 2011 -2017 Sr. Business Value Strategist @
- 2008 -2012 Founder, Social Media Software and CRM Consulting Services @ Service Push, LLC
- 2009 -2011 Sr. Program Manager of Online Web Self Service and Customer Experience @
- 2008 -2009 Director, Enterprise Operations @
- 2004 -2008 Sr. Director, Global Strategic Initiatives and Customer Experience @
- 2002 -2004 Siebel Production Support Manager, Wyeth Ayerst Pharmacueticals @
- 2000 -2002 Technical Project Manager, Wyeth Ayerst Pharmaceuticals @
- 1998 -2000 American Express Help Desk and Account Manager @
- 1997 -1998 Senior Help Desk Team Leader, American Express @
- 1996 -1997 PC Desktop Support LAN Technician @
John Perez Education
- New York College Of Technology
Bachelor's in Information Systems (Computer information Systems)
1998-2002 - New York College of Technology
Associates Degree (Liberal Arts)
1996-1998
John Perez Skills
- Executive Management
- Strategy Development
- Business Transformation
- Thought Leadership
- Customer Relationship Management
- Online Sales
- Salesforce.Com
- RightNow
- Online Communities
- Social Media
- social crm
- Customer Service
- Online Customer Service
- Siebel
- CRM software
- Program Management
- Customer Experience
- Sales Support
- Strategic Planning
- Budgeting
- Leadership
- Team Building
- E Commerce
- Consulting
- Strategic Partnerships
- Public Speaking
- Content Management
- Account Management
- Sales
- User Experience
- Sales Operations
- Troubleshooting
- Business Development
- Business Analysis
- Team Management
- Process Improvement
- SEO
- Strategy
- Parature
- Customer Experience Management
- Operations Management
- Entrepreneurship
- Professional Services
- New Business Development
- Cross Functional Team Leadership
- Product Management
- Enterprise Software
- Budgets
- SaaS
- Management
- Project Management
- Remedy
- Cloud Computing
- CRM
John Perez Summary
- John Perez, based in New York, NY, US, is currently a Chief AI Officer at CRM Experts Online. John Perez brings experience from previous roles at CRM Experts Online, Oracle and StagingChanges.Org. John Perez holds a 1998 - 2002 Bachelor's in Information Systems in Computer information Systems @ New York College Of Technology. With a robust skill set that includes Executive Management, Strategy Development, Business Transformation, Thought Leadership, Customer Relationship Management and more. John Perez has 2 emails and 2 mobile phone numbers on RocketReach.
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