John Perez Email & Phone Number
Chief AI Officer @ CRM Experts Online
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John Perez Location
- New York, NY, US
John Perez Work
- Chief AI Officer @ (December 2025 - Present)
- Founder @ (October 2016 - December 2025)
- Director, Strategic Business Value Services (CX, CRM, and Customer Service) @ (September 2017 - November 2019)
- Sr. Business Value Strategist @ (May 2011 - September 2017)
- Founder @ StagingChanges.Org (April 2013 - June 2018)
- Founder, Social Media Software and CRM Consulting Services @ Service Push, LLC (May 2008 - February 2012)
- Sr. Program Manager of Online Web Self Service and Customer Experience @ (September 2009 - May 2011)
- Director, Enterprise Operations @ (November 2008 - June 2009)
- Sr. Director, Global Strategic Initiatives and Customer Experience @ (December 2004 - December 2008)
- Siebel Production Support Manager, Wyeth Ayerst Pharmacueticals @ (January 2002 - November 2004)
- Technical Project Manager, Wyeth Ayerst Pharmaceuticals @ (December 2000 - January 2002)
- American Express Help Desk and Account Manager @ (July 1998 - December 2000)
- Senior Help Desk Team Leader, American Express @ (August 1997 - July 1998)
- PC Desktop Support LAN Technician @ (January 1996 - June 1997)
John Perez Education
- New York College Of Technology
Bachelor's in Information Systems (Computer information Systems)
1998-2002 - New York College of Technology
Associates Degree (Liberal Arts)
1996-1998
John Perez Skills
- Executive Management
- Strategy Development
- Business Transformation
- Thought Leadership
- Customer Relationship Management
- Online Sales
- Salesforce.Com
- RightNow
- Online Communities
- Social Media
- social crm
- Customer Service
- Online Customer Service
- Siebel
- CRM software
- Program Management
- Customer Experience
- Sales Support
- Strategic Planning
- Budgeting
- AI Copilot
- Account Management
- Artificial Intelligence (AI)
- Automation
- Budgets
- Business Analysis
- Business Intelligence (BI)
- CRM
- Cloud Computing
- Consulting
- Cross-functional Team Leadership
- Customer Experience Management
- Customer Relationship Management (CRM)
- Digital Transformation
- E-commerce
- Enterprise Resource Planning (ERP)
- Enterprise Software
- Entrepreneurship
- Leadership
- Management
- New Business Development
- Operations Management
- Predictive Analytics
- Process Improvement
- Product Management
- Professional Services
- Project Management
- SEO
- SaaS
- Sales
- Sales Operations
- Strategic Partnerships
- Strategy
- Team Building
- Team Management
- User Experience
- Workflow Automation
- E Commerce
- Public Speaking
- Content Management
- Troubleshooting
- Business Development
- Parature
- Cross Functional Team Leadership
- Remedy
John Perez Summary
- John Perez, based in New York, NY, US, is currently a Chief AI Officer at CRM Experts Online. John Perez brings experience from previous roles at CRM Experts Online, Oracle and StagingChanges.Org. John Perez holds a 1998 - 2002 Bachelor's in Information Systems in Computer information Systems @ New York College Of Technology. With a robust skill set that includes Executive Management, Strategy Development, Business Transformation, Thought Leadership, Customer Relationship Management and more. John Perez has 1 emails and 2 mobile phone numbers on RocketReach.
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