John Peddie Email & Phone Number
Manager - Call Centre
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John Peddie Location
- Toronto, ON, CA
John Peddie Work
- 2001 -now Manager - Call Centre @ The Law Society of Upper Canada
- 2000 -2001 Call Centre Manager @ The Shopping Channel
- 1998 -2000 Call Centre Shift Manager @ Telespectrum Canada
- 1979 -1993 Workstation Sales Representative @ IBM Canada
John Peddie Skills
- Customer Service
- Performance Management
- Contact Centers
- Workforce Management
- Vendor Management
- Process Improvement
- Employee Relations
- Customer Retention
- Microsoft Word
- Operations Management
- Team Building
- Customer Satisfaction
- Microsoft Excel
- Customer Experience
- Teamwork
- Team Leadership
- Leadership
- Negotiation
- Call Centers
- Outlook
- Human Resources
- Team Management
- Change Management
- Project Management
- Strategic Planning
- Software Documentation
- Management
- Recruiting
- Coaching
- Employee Engagement
- Business Analysis
- Training
- Account Management
- Microsoft Office
John Peddie Summary
- John Peddie, based in Toronto, ON, CA, is currently a Manager - Call Centre at The Law Society of Upper Canada. John Peddie brings experience from previous roles at The Shopping Channel, Telespectrum Canada and IBM Canada. With a robust skill set that includes Customer Service, Performance Management, Contact Centers, Workforce Management, Vendor Management and more. John Peddie has 1 emails on RocketReach.
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