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John-Paul Norman Location
Southampton, England, GB
John-Paul Norman Work
Director of Technology, Security and Governance @ (February 2016 - Present)
Head of Technology and Governance @ (May 2012 - Present)
Head of Project Management Office @ (January 2011 - May 2012)
Change, Configuration and Release Manager @ (January 2010 - January 2011)
Small Change Team Lead @ (December 2008 - September 2009)
Programme Support Office Resource Analyst @ (August 2008 - December 2008)
Systems Development Team Lead @ (March 2008 - August 2008)
Change Team Lead @ (October 2006 - August 2007)
Business Analyst Manager @ (March 2005 - October 2006)
Senior Business Analyst @ (March 2004 - March 2005)
Business Analyst @ (August 2001 - March 2004)
Customer Service Advisor @ (January 2000 - August 2001)
John-Paul Norman Education
University of Reading
(Environmental Biology)
1994-1997
Clayesmore School
John-Paul Norman Skills
Strategic Thinking
Digital Strategy
Project Delivery
ITIL
Change Management
Stakeholder Management
Outsourcing
Management
PRINCE2
Program Management
Relationship Management
Business Analysis
Business Process
Governance
Strategy
IT Service Management
Project Management
Integration
Project Planning
Team Leadership
Team Management
Agile Methodologies
Managed Services
Business Process Improvement
Analysis
Resource Management
PMO
Service Delivery
IT Strategy
Leadership
IT Operations
Cloud Computing
Project Portfolio Management
Security Management
Corporate Governance
IT Management
Business Transformation
SLA
Information Technology
Consulting
Data Center
Operations Management
IT Outsourcing
Avaya IP Telephony
Service-Level Agreements (SLA)
Information Governance
Public Speaking
Strategic Planning
Customer Service
SQL
Service Level Agreements Sla
Service Level Agreements
John-Paul Norman Summary
John-Paul Norman, based in Southampton, England, GB, is currently a Director of Technology, Security and Governance at Amicus ITS. John-Paul Norman brings experience from previous roles at Amicus ITS and Aviva UK. John-Paul Norman holds a 1994 - 1997 University of Reading. With a robust skill set that includes Strategic Thinking, Digital Strategy, Project Delivery, ITIL, Change Management and more. John-Paul Norman has 1 emails on RocketReach.
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