John Pastor Email & Phone Number
Site Director and Business Transformation Director @ Sealed Air Corporation
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John Pastor Location
- Manila, Philippines
John Pastor Work
- 2024 - now Site Director and Business Transformation Director @
- 2022 - 2024 Country Manager @
- 2022 - 2022 Chief Operating Officer @
- 2019 - 2021 Chief Operating Officer @
- 2019 - 2019 Director Of Operations @
- 2018 - 2019 Consultant - H.R. Transformation @
- 2017 - 2017 Global Head of Data Entry Operations @
- 2016 - 2017 General Manager and Country Head - Philippine Operations @
- 2012 - 2015 Site Director and Centre Manager @
- 2008 - 2012 Senior Operations Manager @
- 2006 - 2007 Assistant Vice President - Credit Card Operations and Head of US CitiCards @
- 2004 - 2006 Assistant Vice President - Credit Card Operations @
- 2003 - 2004 Operations Manager @ Convergys
- 2002 - 2003 Assistant Call Center Manager (ACCM) @
- 2001 - 2002 Team Leader @ eTelecare Global Solutions
- 1994 - 1997 Sales Associate @
John Pastor Education
- De La Salle University
Bachelor of Arts - BA (Human Resource Management (HRM))
1989 - 1994 - De La Salle-Zobel
(High School Diploma)
1985 - 1989 - Ateneo de Manila University
(Grade School Diploma)
1979 - 1985
John Pastor Skills
- Call Center
- Customer Service
- Change Management
- Outsourcing
- Talent Acquisition
- Performance Management
- Project Management
- Service Delivery
- Workforce Management
- Offshoring
- Vendor Management
- Contact Centers
- Customer Experience
- Transition Management
- BPO
- Team Management
- Coaching
- Operations Management
- Process Improvement
- Customer Satisfaction
- Business Analysis
- CRM
- Employee Engagement
- Team Building
- Account Management
- Training
- Leadership
- Credit Cards
- Training Delivery
- Management
- Sla
- Program Management
- Relationship Management
- Six Sigma
- Employee Relations
- Recruiting
- Inbound Marketing
- Team Leadership
- Operational Excellence
- Business Process Improvement
- Call Centers
- Stakeholder Management
- Quality Assurance
- Human Resources
- Call Center Development
- Telecommunications
- Customer Retention
- Employee Training
- Strategy
- Sourcing
- Workforce
- Market
- Channel
- Dance
- Conduit
- Payments
- Insurance
- Call Processing
- Overseeing
- Vendors
- Sales
- Manages
- Melbourne
- Fortune 500
- Moa
- Mentoring
- Performance Metrics
- Finance
- Support Teams
- Telemarketing
- SAN
- Site Management
- Utilities
- United Kingdom
- Production Environment
- Road
- Australia
- Violations
- Projection
- Temporary Placement
- Complaints
- Leisure
- Fuji
- Revenue
- Director level
- Hsbc
- Disbursement
- Assurance
- Citigroup
- Key Performance Indicators
- American Express
- Statistics
- North America
- Metrics
- Filipino
- Composed
- Dealing
- Towers
- Site Visits
- Daily Operations
- Financials
- T Mobile
- Business Services
- English
- Voice
- Data Processing
- Reports
- Athletics
- Supervision
- Inventory
- Daily Reports
- Policy
- Point Of Contact
- Contact Center Operations
- Solaris
- Philippines
- Conferences
- Scheduling
- Mobile Computing
- CPT
- Reporting
- Estate Law
- Capital
- Prepaid
- Stakeholders
- Commercial Real Estate
- Northgate
- Tactical Planning
- Portland
- Captive
- Analysis
- iPhone
- Auto
- P&L
- Product Marketing
- Speaks
- Verizon
- Store Operations
- Yahoo
- C
- Instrumental
- Coordination
- Retail
- Corporate Finance
- Customer Interaction
- Online Support
- Joining
- Csat
- Floors
- Debate
- Home
- Citibank
- Negotiation
- Catering
- Advertising
- Business Center
- Business Operations
- Rtas
- Institutions
- Sales Management
- Operations
- Honda
- Adb
- Marketing
- Sen
- SMB
- SOW
- Technical Support
- Project Planning
- Contractual Agreements
- Automobile
- House
- Account Servicing
- Facilities Management
- HR Management
- Metric
- Client Visits
- Static Timing Analysis
- Osm
- Basketball
- Data Migration
- Brokers
- Presentations
- Service Recovery
- Bts
- Responsibility
- Covers
- Banking
- International
- Art
- Mobiles
- Tape Management
- Cor
- Start Ups
- Sales Channel
- Boost
- Electronics
- SIM
- Materials
- Claim
- Performance Reviews
- On Line
- Financial Services
- Span
- Frame
- Deliveries
- Hitting
- Business Process
- RCS
- Invoicing
- AMOS
- Back Office
- Financial Transactions
- Cfm
- Meetings
- Wireless
- MIS
- Delivery
- Coordinated
John Pastor Summary
- John Pastor, based in Metro Manila, Philippines, is currently a Site Director and Business Transformation Director at Sealed Air Corporation. John Pastor brings experience from previous roles at GR8 Affinity BPO, Inc., bluedog Security Monitoring, GHL Systems Berhad and TOA Global. John Pastor holds a 1989 - 1994 Bachelor of Arts - BA in Human Resource Management (HRM) @ De La Salle University. With a robust skill set that includes Call Center, Customer Service, Change Management, Outsourcing, Talent Acquisition and more. John Pastor has 2 emails and 4 mobile phone numbers on RocketReach.
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