John Pastor Email & Phone Number

Site Director and Business Transformation Director @ Sealed Air Corporation

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John Pastor Location

Manila, Philippines

John Pastor Work

2024 -now Site Director and Business Transformation Director @
2022 -2024 Country Manager @
2022 -2022 Chief Operating Officer @
2019 -2021 Chief Operating Officer @
2019 -2019 Director Of Operations @
2018 -2019 Consultant - H.R. Transformation @
2017 -2017 Global Head of Data Entry Operations @
2016 -2017 General Manager and Country Head - Philippine Operations @
2012 -2015 Site Director and Centre Manager @
2008 -2012 Senior Operations Manager @
2006 -2007 Assistant Vice President - Credit Card Operations and Head of US CitiCards @
2004 -2006 Assistant Vice President - Credit Card Operations @
2003 -2004 Operations Manager @ Convergys
2002 -2003 Assistant Call Center Manager (ACCM) @
2001 -2002 Team Leader @ eTelecare Global Solutions
1994 -1997 Sales Associate @

John Pastor Education

De La Salle University
Bachelor of Arts - BA (Human Resource Management (HRM))
1989-1994
De La Salle-Zobel
(High School Diploma)
1985-1989
Ateneo de Manila University
(Grade School Diploma)
1979-1985

John Pastor Skills

Call Center
Customer Service
Change Management
Outsourcing
Talent Acquisition
Performance Management
Project Management
Service Delivery
Workforce Management
Offshoring
Vendor Management
Contact Centers
Customer Experience
Transition Management
BPO
Team Management
Coaching
Operations Management
Process Improvement
Customer Satisfaction
Business Analysis
CRM
Employee Engagement
Team Building
Account Management
Training
Leadership
Credit Cards
Training Delivery
Management
Sla
Program Management
Relationship Management
Six Sigma
Employee Relations
Recruiting
Inbound Marketing
Team Leadership
Operational Excellence
Business Process Improvement
Call Centers
Stakeholder Management
Quality Assurance
Human Resources
Call Center Development
Telecommunications
Customer Retention
Employee Training
Strategy
Sourcing
Workforce
Market
Channel
Dance
Conduit
Payments
Insurance
Call Processing
Overseeing
Vendors
Sales
Manages
Melbourne
Fortune 500
Moa
Mentoring
Performance Metrics
Finance
Support Teams
Telemarketing
SAN
Site Management
Utilities
United Kingdom
Production Environment
Road
Australia
Violations
Projection
Temporary Placement
Complaints
Leisure
Fuji
Revenue
Director level
Hsbc
Disbursement
Assurance
Citigroup
Key Performance Indicators
American Express
Statistics
North America
Metrics
Filipino
Composed
Dealing
Towers
Site Visits
Daily Operations
Financials
T Mobile
Business Services
English
Voice
Data Processing
Reports
Athletics
Supervision
Inventory
Daily Reports
Policy
Point Of Contact
Contact Center Operations
Solaris
Philippines
Conferences
Scheduling
Mobile Computing
CPT
Reporting
Estate Law
Capital
Prepaid
Stakeholders
Commercial Real Estate
Northgate
Tactical Planning
Portland
Captive
Analysis
iPhone
Auto
P&L
Product Marketing
Speaks
Verizon
Store Operations
Yahoo
C
Instrumental
Coordination
Retail
Corporate Finance
Customer Interaction
Online Support
Joining
Csat
Floors
Debate
Home
Citibank
Negotiation
Catering
Advertising
Business Center
Business Operations
Rtas
Institutions
Sales Management
Operations
Honda
Adb
Marketing
Sen
SMB
SOW
Technical Support
Project Planning
Contractual Agreements
Automobile
House
Account Servicing
Facilities Management
HR Management
Metric
Client Visits
Static Timing Analysis
Osm
Basketball
Data Migration
Brokers
Presentations
Service Recovery
Bts
Responsibility
Covers
Banking
International
Art
Mobiles
Tape Management
Cor
Start Ups
Sales Channel
Boost
Electronics
SIM
Materials
Claim
Performance Reviews
On Line
Financial Services
Span
Frame
Deliveries
Hitting
Business Process
RCS
Invoicing
AMOS
Back Office
Financial Transactions
Cfm
Meetings
Wireless
MIS
Delivery
Coordinated

John Pastor Summary

John Pastor, based in Metro Manila, Philippines, is currently a Site Director and Business Transformation Director at Sealed Air Corporation. John Pastor brings experience from previous roles at GR8 Affinity BPO, Inc., bluedog Security Monitoring, GHL Systems Berhad and TOA Global. John Pastor holds a 1989 - 1994 Bachelor of Arts - BA in Human Resource Management (HRM) @ De La Salle University. With a robust skill set that includes Call Center, Customer Service, Change Management, Outsourcing, Talent Acquisition and more. John Pastor has 1 emails and 4 mobile phone numbers on RocketReach.