John Parente Email & Phone Number
Director, Contact Center Operations @ Stanley Steemer
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John Parente Location
- Columbus, OH, US
John Parente Work
- 2011 -now Director, Contact Center Operations @
- 2006 -2011 Senior Leader, North America Customer Support @
- 2002 -2006 Director, Customer Service, Credit and Data Management @
- 2001 -2002 Business Development Lead for CRM Business Process Outsourcing @
- 2000 -2001 Call Center Director @
- 1998 -2000 Resource Analysis and Planning Manager @
- 1995 -1998 Call Center Consultant and Project Manager @
- 1989 -1995 Automotive Service Manager @
- 1985 -1989 Motor Transport Officer @
John Parente Education
- Virginia Military Institute
BA (BA)
1981-1985 - Indiana University - Kelley School of Business
(Ashland Executive Development Program)
- Northwestern University - Kellogg School of Management
(Ashland Marketing Strategy Program)
John Parente Skills
- Leadership
- Customer Experience
- Six Sigma
- Team Building
- BPO
- Consulting
- SAP
- Salesforce.com
- Cross Functional Team
- Call Center
- Sales
- Sales Operations
- Forecasting
- Business Process Re Engineering
- Customer Satisfaction
- Business Development
- Supply Chain Management
- Negotiation
- Vendor Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Support
- Workforce Management
- Consumer Services
- Management Consulting
- Talent Management
- Business Planning
- Operations Management
- Contact Centers
- Program Management
- P&L Management
- New Business Development
- Marketing
- Business Process
- Cross Functional Team Leadership
- Training
- Change Management
- Customer Service
- Contract Negotiation
- Project Planning
- Budgets
- Business Strategy
- Management
- Project Management
- Coaching
- Outsourcing
- Inventory Management
- Supply Chain
- Continuous Improvement
- Call Centers
- Services
- Cost Reduction
- CRM
- Pricing
- Performance Management
- Cost Reduction Strategies
John Parente Summary
- John Parente, based in Columbus, OH, US, is currently a Director, Contact Center Operations at Stanley Steemer. John Parente brings experience from previous roles at Ashland, Valvoline Inc., EDS, an HP company (Acquired MCI Call Center Services) and MCI Communications. John Parente holds a 1981 - 1985 BA in BA @ Virginia Military Institute. With a robust skill set that includes Leadership, Customer Experience, Six Sigma, Team Building, BPO and more. John Parente has 2 emails and 1 mobile phone numbers on RocketReach.
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