John Parente Location
Columbus, OH, US
John Parente Work
- 2011 - now Director, Contact Center Operations @ Stanley Steemer
- 2006 - 2011 Senior Leader, North America Customer Support @ Ashland
- 2002 - 2006 Director, Customer Service, Credit and Data Management @ Valvoline Inc.
- 2001 - 2002 Business Development Lead for CRM Business Process Outsourcing @ Hewlett Packard Enterprise
- 2000 - 2001 Call Center Director @ MCI Communications
- 1998 - 2000 Resource Analysis and Planning Manager @ MCI Communications
- 1995 - 1998 Call Center Consultant and Project Manager @ MCI Communications
- 1989 - 1995 Automotive Service Manager @ Hoehn Motors
- 1985 - 1989 Motor Transport Officer @ United States Marine Forces Reserve
John Parente Education
- Virginia Military Institute
BA
1981 - 1985 - Indiana University - Kelley School of Business
(Ashland Executive Development Program)
- Northwestern University - Kellogg School of Management
(Ashland Marketing Strategy Program)
John Parente Skills
- Leadership
- Customer Experience
- Six Sigma
- Team Building
- BPO
- Consulting
- SAP
- Salesforce.com
- Cross Functional Team
- Call Center
John Parente Summary
John Parente, based in Columbus, OH, US, is currently a Director, Contact Center Operations at Stanley Steemer. John Parente brings experience from previous roles at Ashland, Valvoline Inc., EDS, an HP company (Acquired MCI Call Center Services) and MCI Communications. John Parente holds a 1981 - 1985 BA @ Virginia Military Institute. With a robust skill set that includes Leadership, Customer Experience, Six Sigma, Team Building, BPO and more. John Parente has 2 emails and 1 mobile phone numbers on RocketReach.
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